California residents may request information about disclosures of their personal information to third parties for direct marketing purposes by contacting Hims & Hers at privacy@forhims.com or by mail.
This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes a disclosure mechanism for California residents under California Civil Code Section 1798.83 (Shine the Light law), providing an operational pathway for users to request information about third-party direct marketing data sharing.
The updated terms now authorize Hims & Hers to bill for Weight Loss Membership at 'monthly or multi-month intervals' rather than on a fixed monthly basis, expanding the company's discretion over billing frequency. Additionally, the agreement establishes that refunds for partially used membership or medication plan periods 'may be provided in our sole and absolute discretion' instead of guaranteeing refunds under specific conditions. The first-month membership fee is explicitly non-refundable, and medication refunds remain available only if cancelled within 48 hours of initial order or two days before renewal. The practical effect is that subscribers cannot predict billing intervals with certainty, and refund eligibility now depends on company discretion rather than contractual terms alone.
View change record →Removal of this California-specific privacy notice eliminates explicit disclosure of user rights and contact information for privacy requests.
View full change record →Under this clause, California residents have a stated right to request information about whether their personal information has been shared with third parties for direct marketing purposes, exercisable by email to privacy@forhims.com or by written mail to the San Francisco address provided.
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Compare across platforms →"California Civil Code Section 1798.83 permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to privacy@forhims.com or write to us at: Hims & Hers Health, Inc., 2269 Chestnut Street, Suite 523, San Francisco, CA 94123.Excerpt from Hims & Hers's Terms and Conditions
(1) REGULATORY LANDSCAPE: This provision engages California Civil Code Section 1798.83 (the Shine the Light law) and the California Consumer Privacy Act; the California Attorney General and California Privacy Protection Agency hold enforcement authority.
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This provision establishes a disclosure mechanism for California residents under California Civil Code Section 1798.83 (Shine the Light law), providing an operational pathway for users to request information about third-party direct marketing data sharing.
Under this clause, California residents have a stated right to request information about whether their personal information has been shared with third parties for direct marketing purposes, exercisable by email to privacy@forhims.com or by written mail to the San Francisco address provided.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.