Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Binding Arbitration Agreement All Disputes

High severity High confidence Explicitdocumentlanguage Common · 210 of 352 platforms

Key Facts

What does Hims & Hers require regarding legal claims, disputes, or controversies between the user and Hims & Hers?
Hims & Hers requires that any legal claim, dispute, or controversy between the user and Hims & Hers be resolved in confidential binding arbitration conducted before one commercial arbitrator from National Arbitration & Mediation (NAM).
Before whom must disputes be resolved?
Hims & Hers requires that any legal claim, dispute, or controversy between the user and Hims & Hers be resolved in confidential binding arbitration conducted before one commercial arbitrator from National Arbitration & Mediation (NAM).
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Recent governance activity Hims & Hers recorded 2 documented changes in the last 30 days.
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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users cannot bring legal claims against Hims & Hers in court; all disputes are channeled to a private, confidential arbitration process before a single arbitrator selected from a specified forum.

Interpretive note: The excerpt uses an ellipsis, suggesting additional scope or carve-out language may exist in the full clause that is not captured here.

Consumer impact (what this means for users)

Users are required to resolve all legal claims or disputes with Hims & Hers through confidential binding arbitration rather than through the court system.

How other platforms handle this

Lyft Medium

This Arbitration Agreement shall be binding upon, and shall include any claims brought by or against any third parties, including but not limited to your spouses, heirs, third-party beneficiaries and permitted assigns...

Microsoft Copilot Medium

except disputes relating to the enforcement or validity of your, your licensors', our, or our licensors' intellectual property rights

Runway Medium

This Arbitration Agreement shall survive the expiration or termination of this Agreement and shall apply, without limitation, to all claims that arose or were asserted before the Term start date...

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Monitoring

Hims & Hers has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
ANY LEGAL CLAIM, DISPUTE OR OTHER CONTROVERSY BETWEEN YOU AND US...SHALL BE RESOLVED IN CONFIDENTIAL BINDING ARBITRATION CONDUCTED BEFORE ONE COMMERCIAL ARBITRATOR FROM NATIONAL ARBITRATION & MEDIATION ("NAM")...

Excerpt from Hims & Hers's Terms and Conditions

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-065786
Document ID
CA-D-00906
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
125a36c8df75aae2f8e2938adaed9db682f47d9cd5264d01a86ca550ad3fb7ef
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-065786
Captured: 2026-07-09 08:05:51 UTC
SHA-256: 125a36c8df75aae2…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-065786/binding-arbitration-agreement-all-disputes/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Hims & Hers's Binding Arbitration Agreement All Disputes clause do?

Users cannot bring legal claims against Hims & Hers in court; all disputes are channeled to a private, confidential arbitration process before a single arbitrator selected from a specified forum.

How does this clause affect you?

Users are required to resolve all legal claims or disputes with Hims & Hers through confidential binding arbitration rather than through the court system.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 210 platforms. See the full comparison.

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.