Provision record
Hims & Hers · Hims & Hers Terms and Conditions · View original document ↗

Agency Authority Grant for Third-Party Account Acceptance

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Document Record

What it is

The agreement asserts that users grant legal agency authority to any third party who clicks the acceptance button or otherwise indicates agreement on the user's behalf, binding the user to the terms through that third party's action.

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This analysis describes what Hims & Hers's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision asserts that acceptance of the agreement by a third party acting on the user's behalf is binding, creating a contractual mechanism that extends the agreement's obligations to users who did not personally click acceptance. The enforceability of this provision depends on whether applicable contract law recognizes such advance agency grants in the context of electronic consumer agreements.

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Interpretive note: The enforceability of an advance agency authority grant for third-party acceptance of consumer electronic agreements varies by jurisdiction and depends on applicable contract formation and electronic signature law.

Recent Activity

This document changed recently

Medium Sep 1, 2026

The updated terms revise when subscription cancellations become effective for pre-paid multi-month medication plans. Under the previous language, cancellation could occur at least two days before the billing date following the end of the currently shipped supply. The revised policy now states that cancellation must occur at least two days before the next billing date but will not take effect until the end of the medication supply period. This means that if you request cancellation after a billing date but before your current medication shipment is fully consumed, your subscription will continue through the end of that supply period before the cancellation takes effect. You should review the specific timing of your medication shipments and billing dates to understand when a cancellation request will fully process.

View change record →
Medium Aug 7, 2026

The updated terms now authorize Hims & Hers to bill for Weight Loss Membership at 'monthly or multi-month intervals' rather than on a fixed monthly basis, expanding the company's discretion over billing frequency. Additionally, the agreement establishes that refunds for partially used membership or medication plan periods 'may be provided in our sole and absolute discretion' instead of guaranteeing refunds under specific conditions. The first-month membership fee is explicitly non-refundable, and medication refunds remain available only if cancelled within 48 hours of initial order or two days before renewal. The practical effect is that subscribers cannot predict billing intervals with certainty, and refund eligibility now depends on company discretion rather than contractual terms alone.

View change record →

Consumer impact (what this means for users)

Under this clause, if a third party accepts the agreement on a user's behalf by clicking the acceptance mechanism, the agreement asserts that the user is bound by its terms as if they had accepted personally. This applies to the minors provision, where parents or legal guardians may accept on behalf of minors within the age parameters described in the agreement.

Cross-platform context

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU HEREBY GRANT AGENCY AUTHORITY TO ANY PARTY WHO CLICKS ON THE 'I AGREE' BUTTON OR OTHERWISE INDICATES ACCEPTANCE TO THESE TERMS AND CONDITIONS ON YOUR BEHALF.

Excerpt from Hims & Hers's Terms and Conditions

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The agency authority grant engages general contract law principles of agency and electronic signature under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and state Uniform Electronic Transactions Act (UETA) adoptions.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →

Provision details

Document information
Document
Hims & Hers Terms and Conditions
Entity
Hims & Hers
Document last updated
July 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-015479
Document ID
CA-D-00906
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
125a36c8df75aae2f8e2938adaed9db682f47d9cd5264d01a86ca550ad3fb7ef
Analysis generated
July 9, 2026 08:05 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Hims & Hers
Document: Hims & Hers Terms and Conditions
Record ID: CA-P-015479
Captured: 2026-07-09 08:05:51 UTC
SHA-256: 125a36c8df75aae2…
URL: https://conductatlas.com/platform/hims-hers/hims-hers-terms-and-conditions/provision/CA-P-015479/agency-authority-grant-for-third-party-account-acceptance/
Accessed: Oct. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Hims & Hers's Agency Authority Grant for Third-Party Account Acceptance clause do?

This provision asserts that acceptance of the agreement by a third party acting on the user's behalf is binding, creating a contractual mechanism that extends the agreement's obligations to users who did not personally click acceptance. The enforceability of this provision depends on whether applicable contract law recognizes such advance agency grants in the context of electronic consumer agreements.

How does this clause affect you?

Under this clause, if a third party accepts the agreement on a user's behalf by clicking the acceptance mechanism, the agreement asserts that the user is bound by its terms as if they had accepted personally. This applies to the minors provision, where parents or legal guardians may accept on behalf of minors within the age parameters described in the …

Is ConductAtlas affiliated with Hims & Hers?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Hims & Hers.