“All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Site, shall be resolved individually, without resort to any form of class action.”
This analysis describes what Hilton's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
By prohibiting class actions entirely, the clause limits users to individual proceedings, which may reduce the practical feasibility of pursuing small or widely shared claims against Hilton.
The reader cannot join or bring any form of class action for disputes or causes of action arising out of or connected with the Site and must pursue any unresolved dispute individually.
How other platforms handle this
if a court decides that any of the provisions in the Prohibition of Class and Representative Actions...is invalid or unenforceable because it would prevent the exercise of a non-waivable right to pursue public injunctive relief...
13.4 If any part of terms of this Section 12 is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class arbitration, class action, or representative action, this entire dispute resolution section ...
If, after exhaustion of all appeals, any of these prohibitions...are found to be unenforceable with respect to a particular claim or request for relief...then such a claim or request for relief will be decided by a court of competent jurisdiction...
"All disputes which cannot be resolved between the parties, and causes of action arising out of or connected with the Site, shall be resolved individually, without resort to any form of class action.Excerpt from Hilton's Terms of Use
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561 arbitration provisions across 197 platforms. ConductAtlas tracks how dispute resolution is being restructured across the internet.
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By prohibiting class actions entirely, the clause limits users to individual proceedings, which may reduce the practical feasibility of pursuing small or widely shared claims against Hilton.
The reader cannot join or bring any form of class action for disputes or causes of action arising out of or connected with the Site and must pursue any unresolved dispute individually.
ConductAtlas has identified this type of provision across 196 platforms. See the full comparison.
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