Provision record
Heap · Heap Terms of Service · View original document ↗

Contentsquare IP Indemnification Excludes Customer Failure to Apply Updates

Medium severity Explicit document language Common · 229 of 352 platforms
Stay ahead of the changes
Track Heap and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF

This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Lime Medium

This provision does not include claims resulting from the Released Parties' willful misconduct and/or gross negligence.

Twilio Medium

Your obligations in Section 6.2 (Indemnification by Customer) of this Agreement will apply to the extent permitted by applicable law, regulation, or procedure.

Synthesia Medium

Customer shall have no liability under (a) to the extent a Claim Against Us arises from Synthesia Content or under (b) to the extent a Claim Against Us arises from our breach of the Contract.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare

Excerpt from Heap's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Heap Terms of Service
Entity
Heap
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073079
Document ID
CA-D-00705
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2473664e4d72b3895db4decc2c14bf585534ef5a947445a906324608eafc4131
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Heap
Document: Heap Terms of Service
Record ID: CA-P-073079
Captured: 2026-07-12 15:50:23 UTC
SHA-256: 2473664e4d72b389…
URL: https://conductatlas.com/platform/heap/heap-terms-of-service/provision/CA-P-073079/contentsquare-ip-indemnification-excludes-customer-failure-to-apply-updates/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Heap's Contentsquare IP Indemnification Excludes Customer Failure to Apply Updates clause do?

The clause states: “Customer's failure to use any enhancements, modifications, or updates to the CS Service that have been provided by Contentsquare”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 229 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.