Provision record
Heap · Heap Terms of Service · View original document ↗

Customer Liable for Fees on Service Still Active After Termination

High severity Explicit document language Common · 230 of 352 platforms
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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Google Cloud Medium

Customer will pay all Fees in the currency stated in the bill or invoice.

Google Maps Medium

Customer will be responsible for all reasonable expenses (including attorneys' fees) incurred by Google in collecting such delinquent amounts.

Tinder Medium

If you cancel a subscription, you may continue to use the canceled service until the end of your then-current subscription term. The subscription will not be renewed when your then-current term expires.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer will be liable for any fees for the CS Service that are still in use or which remain active after termination or expiration of an Order Form or this MSA.

Excerpt from Heap's Terms of Service

Applicable regulations

DMA
European Union

Provision details

Document information
Document
Heap Terms of Service
Entity
Heap
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073068
Document ID
CA-D-00705
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2473664e4d72b3895db4decc2c14bf585534ef5a947445a906324608eafc4131
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Heap
Document: Heap Terms of Service
Record ID: CA-P-073068
Captured: 2026-07-12 15:50:23 UTC
SHA-256: 2473664e4d72b389…
URL: https://conductatlas.com/platform/heap/heap-terms-of-service/provision/CA-P-073068/customer-liable-for-fees-on-service-still-active-after-termination/
Accessed: Aug. 3, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Heap's Customer Liable for Fees on Service Still Active After Termination clause do?

The clause states: “Customer will be liable for any fees for the CS Service that are still in use or which remain active after termination or expiration of an Order Form or this MSA.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 230 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.