Provision record
Heap · Heap Terms of Service · View original document ↗

Customer Indemnifies Contentsquare for Restriction Violations and Customer Data Claims

High severity High confidence Explicitdocumentlanguage Common · 233 of 352 platforms

Key Facts

Against what must Customers defend and indemnify Contentsquare's Indemnified Parties?
Customers must defend and indemnify Contentsquare's Indemnified Parties against claims arising from any breach of the Restrictions obligations or from the nature, origin, or content of Customer Data.
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ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Customers bear the legal and financial burden of claims connected to their own data or to their misuse of the service, protecting Contentsquare from liability in those scenarios.

Consumer impact (what this means for users)

You are responsible for defending and indemnifying Contentsquare against claims tied to how you use the service or what your Customer Data contains or where it comes from.

How other platforms handle this

Synthesia Medium

Customer must provide us with prompt written notice of any Claim Against Customer and allow us the right to assume the exclusive defense and control...

DeepL Medium

DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed.

Whatnot Medium

You agree to indemnify, defend, and hold Whatnot harmless from and against any claims, demands, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of any representation or warranty in these Terms; (b) any claim that yo...

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▸ View Original Clause Language DOCUMENT RECORD
"
Customer will defend and...indemnify Contentsquare's Indemnified Parties from and against, any Claim to the extent arising out of or in connection with: (i) any breach by Customer of its obligations under Section 2.3 (Restrictions)...and (ii) the nature, origin, or content of all Customer Data...

Excerpt from Heap's Terms of Service

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Heap Terms of Service
Entity
Heap
Document last updated
May 5, 2026
Tracking information
First tracked
July 12, 2026
Last verified
July 12, 2026
Record ID
CA-P-073080
Document ID
CA-D-00705
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2473664e4d72b3895db4decc2c14bf585534ef5a947445a906324608eafc4131
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Heap
Document: Heap Terms of Service
Record ID: CA-P-073080
Captured: 2026-07-12 15:50:23 UTC
SHA-256: 2473664e4d72b389…
URL: https://conductatlas.com/platform/heap/heap-terms-of-service/provision/CA-P-073080/customer-indemnifies-contentsquare-for-restriction-violations-and-customer-data-claims/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Heap's Customer Indemnifies Contentsquare for Restriction Violations and Customer Data Claims clause do?

Customers bear the legal and financial burden of claims connected to their own data or to their misuse of the service, protecting Contentsquare from liability in those scenarios.

How does this clause affect you?

You are responsible for defending and indemnifying Contentsquare against claims tied to how you use the service or what your Customer Data contains or where it comes from.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 233 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.