What is the severity of this clause?

ConductAtlas classifies this California right to delete personal information clause as high severity. Severity reflects the magnitude of rights affected, the breadth of users impacted, and the degree of discretion the platform retains.

Do other platforms have similar clauses?

Yes. ConductAtlas has identified similar California right to delete personal information clauses across approximately 289 other tracked platforms. You can compare how platforms differ on this clause type in the cross-platform comparison view.

California right to delete personal information — Heap

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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This clause establishes a user-actionable right to seek erasure of personal data Heap holds, giving users a mechanism to limit Heap's retention of their information.

Consumer impact (what this means for users)

Users may submit a deletion request to Heap covering personal information Heap has collected from them.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

Skillshare Medium

If you believe that any Personal Data we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.

Discord Medium

Right to the portability of your personal data

See all platforms with this clause type →

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▸ View Original Clause Language DOCUMENT RECORD

"
You have the right to request that we delete your personal information that we've collected from you.

— Excerpt from Heap's Heap Privacy Policy

Applicable regulations

Connecticut Data Privacy Act Amendments

US-CT

CAN-SPAM

United States Federal

FTC Act Section 5

United States Federal

GDPR

European Union

Indiana Consumer Data Protection Act

US-IN

Kentucky Consumer Data Protection Act

US-KY

Universal Opt-Out Mechanism Expansion 2026

VPPA

United States Federal

Provision details

Document information

Document

Heap Privacy Policy

Entity

Heap

Document last updated

May 5, 2026

Tracking information

First tracked

Last verified

Record ID

CA-P-073190

Document ID

CA-D-00706

Evidence Provenance

Source URL

https://www.heap.io/privacy

Wayback Machine

View archived versions →

Evidence

✓ Snapshot stored ✓ Hash verified

Citation Record

Entity: Heap
Document: Heap Privacy Policy
Record ID: CA-P-073190
Captured:  UTC
URL: https://conductatlas.com/platform/heap/heap-privacy-policy/provision/CA-P-073190/california-right-to-delete-personal-information/
Accessed: July 12, 2026

Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.

Classification

Severity

High

Other risks in this policy

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Frequently Asked Questions

What does Heap's California right to delete personal information clause do?

This clause establishes a user-actionable right to seek erasure of personal data Heap holds, giving users a mechanism to limit Heap's retention of their information.

How does this clause affect you?

Users may submit a deletion request to Heap covering personal information Heap has collected from them.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.