This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This clause shifts the compliance burden for Visitor data protection onto the Customer rather than Heap, which affects who bears legal and operational responsibility for protecting end-user data.
Heap's customers—not Heap itself—bear the obligation to establish adequate data protection safeguards before Visitor personal data is processed.
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Please be aware that this Privacy Policy does not govern all the information ClickUp may process. Our commitment to customers and service providers is governed by a separate Data Protection Addendum.
You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words...
This Policy does not apply to Personal Data we process in our role as a data processor or service provider on behalf of our customers and partners.
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"it is up to Customer to ensure the appropriate data protection safeguards are in place before processing personal data from Customer's Visitor.— Excerpt from Heap's Heap Privacy Policy
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This clause shifts the compliance burden for Visitor data protection onto the Customer rather than Heap, which affects who bears legal and operational responsibility for protecting end-user data.
Heap's customers—not Heap itself—bear the obligation to establish adequate data protection safeguards before Visitor personal data is processed.
ConductAtlas has identified this type of provision across 297 platforms. See the full comparison.
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