Provision record
Heap · Contentsquare Master Service Agreement · View original document ↗

Exclusion of Consequential and Indirect Damages

High severity High confidence Common · 281 of 352 platforms
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This analysis describes what Heap's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This exclusion eliminates the broadest categories of damages that typically result from service failures, significantly limiting the practical recovery available to either party.

Consumer impact (what this means for users)

You cannot recover lost profits, lost business, lost savings, data loss, or any indirect, consequential, punitive, or similar damages from Contentsquare, and Contentsquare cannot recover such damages from you.

How other platforms handle this

DoorDash Medium

THE FOREGOING DISCLAIMER OF PUNITIVE AND EXEMPLARY DAMAGES...SHALL NOT APPLY TO USERS WHO RESIDE IN THE STATE OF NEW JERSEY IN THE UNITED STATES OR THE PROVINCE OF QUÉBEC IN CANADA.

Grubhub Medium

Except where we post, link to, or expressly adopt or refer to this Privacy Policy, this Privacy Policy does not apply to, and we are not responsible for, any personal information practices of third-party websites and online services...

Lyft Medium

We are not responsible for those third parties and their websites, products or services, and we recommend that you review their policies.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
under no circumstances...shall either Party (or their respective Affiliates) be liable to the other Party for loss of profits, loss of sales or business, loss of anticipated savings, loss of use or corruption of software, data or information...consequential, incidental, indirect, special, cover, punitive, or exemplary damages...

Excerpt from Heap's Contentsquare Master Service Agreement

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
Contentsquare Master Service Agreement
Entity
Heap
Tracking information
First captured by ConductAtlas
July 11, 2026
Text quoted from version
CA-V-006848, captured Sept. 11, 2026
Record ID
CA-P-073085
Document ID
CA-D-000705
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006848)
3409f5092d18d23f25d7dbc26966ecd771dffb1fddc2c185d3603fbcb6d6c0e8
Analysis generated
July 12, 2026 15:50 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006848, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Heap
Document: Contentsquare Master Service Agreement
Record ID: CA-P-073085
Version: CA-V-006848
Captured: 2026-09-11 01:20:57 UTC
SHA-256: 3409f5092d18d23f…
URL: https://conductatlas.com/platform/heap/contentsquare-master-service-agreement/provision/CA-P-073085/exclusion-of-consequential-and-indirect-damages/
Accessed: Oct. 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Heap's Exclusion of Consequential and Indirect Damages clause do?

This exclusion eliminates the broadest categories of damages that typically result from service failures, significantly limiting the practical recovery available to either party.

How does this clause affect you?

You cannot recover lost profits, lost business, lost savings, data loss, or any indirect, consequential, punitive, or similar damages from Contentsquare, and Contentsquare cannot recover such damages from you.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 281 platforms. See the full comparison.

Is ConductAtlas affiliated with Heap?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Heap.