Grubhub · Grubhub Terms of Use · View original document ↗

Mandatory Arbitration Clause

High severity Uncommon · 37 of 343 platforms
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This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes binding arbitration as the mandatory dispute resolution mechanism for the parties, which operates as a procedural requirement that shapes how contractual disagreements and service-related claims are adjudicated. The exception for small claims court creates a limited pathway outside the arbitration requirement for qualifying claims.

Consumer impact (what this means for users)

Users who accept these terms agree to resolve disputes through binding arbitration rather than pursuing claims in court or participating in class proceedings, with the exception of claims that qualify for small claims court. This alters the procedural framework under which disputes between the user and Grubhub are addressed.

How other platforms handle this

Jasper AI Medium

You and Jasper agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. Arbitration will be administered by the Amer...

Teachable Medium

You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.

Substack Medium

Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...

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▸ View Original Clause Language DOCUMENT RECORD
"
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. YOU AND GRUBHUB AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR TO THE USE OF THE SERVICES, WILL BE RESOLVED BY BINDING ARBITRATION BETWEEN YOU AND GRUBHUB RATHER THAN IN COURT, WITH THE FOLLOWING EXCEPTIONS: YOU MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF YOUR CLAIMS QUALIFY.

— Excerpt from Grubhub's Grubhub Terms of Use

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Grubhub Terms of Use
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-006065
Document ID
CA-D-00145
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
7704b5d9ba71aeb92f860ac239dafe95ac081deac40e207ef12adae1d1884dbe
Analysis generated
May 8, 2026 04:13 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Terms of Use
Record ID: CA-P-006065
Captured: 2026-05-08 04:13:09 UTC
SHA-256: 7704b5d9ba71aeb9…
URL: https://conductatlas.com/platform/grubhub/grubhub-terms-of-use/mandatory-arbitration-clause/
Accessed: June 10, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Grubhub's Mandatory Arbitration Clause clause do?

This provision establishes binding arbitration as the mandatory dispute resolution mechanism for the parties, which operates as a procedural requirement that shapes how contractual disagreements and service-related claims are adjudicated. The exception for small claims court creates a limited pathway outside the arbitration requirement for qualifying claims.

How does this clause affect you?

Users who accept these terms agree to resolve disputes through binding arbitration rather than pursuing claims in court or participating in class proceedings, with the exception of claims that qualify for small claims court. This alters the procedural framework under which disputes between the user and Grubhub are addressed.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 37 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.