Grubhub's platform is not intended for children under 13, and the company states it does not knowingly collect data from this age group; parents who believe their child's data has been collected can contact Grubhub's privacy team.
This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Federal law under COPPA prohibits collecting data from children under 13 without verifiable parental consent; if a minor accesses the platform, the policy's reliance on a 'knowingly' standard means accidental collection of children's data may not be caught proactively.
Parents should be aware that Grubhub does not have active age verification mechanisms beyond a policy statement, and should contact privacy@grubhub.com if they believe their child under 13 has created an account or provided personal information.
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"The Platform is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you believe we have collected personal information from a child under 13, please contact us at privacy@grubhub.com.Excerpt from Grubhub's Privacy Policy
1) REGULATORY LANDSCAPE: COPPA, enforced by the FTC, requires verifiable parental consent before collecting personal information from children under 13.
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Federal law under COPPA prohibits collecting data from children under 13 without verifiable parental consent; if a minor accesses the platform, the policy's reliance on a 'knowingly' standard means accidental collection of children's data may not be caught proactively.
Parents should be aware that Grubhub does not have active age verification mechanisms beyond a policy statement, and should contact privacy@grubhub.com if they believe their child under 13 has created an account or provided personal information.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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