Provision record
Grubhub · Grubhub Privacy Policy · View original document ↗

Sensitive Personal Information Collection and Use

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Grubhub may collect and use sensitive information including your precise location, health-related inferences (such as dietary restrictions or health conditions suggested by your orders), and potentially religious or other beliefs inferred from your food choices.

This analysis describes what Grubhub's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Health-related and belief-related inferences drawn from food ordering data represent a sensitive category of personal information that carries heightened privacy risk, particularly if shared or used beyond the immediate service context.

Interpretive note: The scope of health-related and belief-related inferences drawn from order data is not precisely defined in the document, and whether these inferences are shared with advertising partners is not explicitly confirmed or excluded.

Clause Stability Stable

0
Changes
4
Months Monitored
May 10, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

Grubhub may infer sensitive information about your health, dietary needs, or beliefs based on what you order, and may use these inferences to personalize your experience; California residents have the right to limit how this sensitive information is used.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    California residents should locate and use the 'Limit the Use of My Sensitive Personal Information' option referenced in the Grubhub privacy policy, accessible through account settings or the privacy rights request mechanism.

How other platforms handle this

Tinder Medium

If you choose to reveal any personal information about yourself to other users, you do so at your own risk. We strongly encourage you to use caution in disclosing any personal information online.

ClickUp Medium

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you...

Notion Medium

Access information about you consistent with legal requirements. In addition, you may have the right in some cases to receive or have your electronic information transferred to another party.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We may use this information to: (i) provide and improve the Platform and Services; (ii) personalize your Grubhub experience; (iii) detect and prevent fraud, abuse, or other harmful activities; and (iv) for other purposes described in this Privacy Policy. We may also use inferences we draw from your information, including information that may indicate health conditions, dietary preferences, or religious beliefs, to personalize your experience and for other purposes described in this Privacy Policy.

Excerpt from Grubhub's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

1) REGULATORY LANDSCAPE: CPRA establishes a distinct category of sensitive personal information (SPI) and requires businesses to provide consumers with the right to limit its use and disclosure to what is necessary to perform the …

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
TCPA
United States Federal
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Grubhub Privacy Policy
Entity
Grubhub
Document last updated
May 5, 2026
Tracking information
First tracked
May 8, 2026
Last verified
May 10, 2026
Record ID
CA-P-008862
Document ID
CA-D-00146
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
1d98da01ef00d67ec1c878e4bc9db00da944fb7c9c9d9615959000619c63379d
Analysis generated
May 8, 2026 00:04 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Grubhub
Document: Grubhub Privacy Policy
Record ID: CA-P-008862
Captured: 2026-05-08 00:04:48 UTC
SHA-256: 1d98da01ef00d67e…
URL: https://conductatlas.com/platform/grubhub/grubhub-privacy-policy/provision/CA-P-008862/sensitive-personal-information-collection-and-use/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Grubhub's Sensitive Personal Information Collection and Use clause do?

Health-related and belief-related inferences drawn from food ordering data represent a sensitive category of personal information that carries heightened privacy risk, particularly if shared or used beyond the immediate service context.

How does this clause affect you?

Grubhub may infer sensitive information about your health, dietary needs, or beliefs based on what you order, and may use these inferences to personalize your experience; California residents have the right to limit how this sensitive information is used.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Grubhub?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Grubhub.