Provision record
Google Maps · Google Maps Platform Terms of Service · View original document ↗

Customer Responsible for Application Technical Support

Low severity Explicit document language Common · 296 of 352 platforms
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This analysis describes what Google Maps's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jun 24, 2026

The updated terms establish a broader definition of activities that are subject to heightened restrictions under the Google Maps Platform Terms of Service. Previously, the definition enumerated specific high-risk categories. The revised language now encompasses any use case where service failure could reasonably be expected to result in death, serious personal injury, or severe environmental or property damage, and explicitly identifies weaponry as a restricted application. Developers and organizations using Google Maps for restricted purposes should review their use cases against the new definition to ensure continued compliance.

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Clause Stability Stable

0
Changes
4
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 6356 other provisions on other platforms.

How other platforms handle this

Perplexity AI Medium

Additional terms and conditions from Merchants will apply to any purchases you make using ProShop, and you are responsible for reviewing and complying with such additional terms and conditions

ActiveCampaign Medium

You agree that we may, but have no obligation, to identify you as a customer of ActiveCampaign and that ActiveCampaign may, in its sole discretion, refer to you by name, trade name, trademark, logo and other proprietary marks or words...

Netflix Medium

In the event of any conflict between these Terms of Use and information provided by Customer Service or other portions of our websites, these Terms of Use will control.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Customer is responsible for technical support of its Customer Applications and Projects.

Excerpt from Google Maps's Platform Terms of Service

Provision details

Document information
Document
Google Maps Platform Terms of Service
Entity
Google Maps
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-041160
Document ID
CA-D-00324
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
d2bb8f2fd78e3bd309548b0a754e78e9a9fc571e635e42a408e409387b1e0fab
Analysis generated
July 9, 2026 07:42 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Google Maps
Document: Google Maps Platform Terms of Service
Record ID: CA-P-041160
Captured: 2026-07-09 07:42:48 UTC
SHA-256: d2bb8f2fd78e3bd3…
URL: https://conductatlas.com/platform/google-maps/google-maps-platform-terms-of-service/provision/CA-P-041160/customer-responsible-for-application-technical-support/
Accessed: Aug. 2, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

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Frequently Asked Questions

What does Google Maps's Customer Responsible for Application Technical Support clause do?

The clause states: “Customer is responsible for technical support of its Customer Applications and Projects.”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.

Is ConductAtlas affiliated with Google Maps?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Google Maps.