Glean · Glean Privacy Policy · View original document ↗

California Residents Privacy Rights (CCPA/CPRA)

Medium severity Rare · 3 of 343 platforms
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This analysis describes what Glean's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision operationalizes California's statutory privacy framework within Glean's terms by establishing the procedural mechanism (email contact point) through which residents must submit rights requests and clarifying which entity handles requests depending on the user's relationship to Glean. The carve-out acknowledges that employment or B2B customer relationships may delegate data handling responsibilities to business customers rather than Glean.

Consumer impact (what this means for users)

California residents operating under these terms gain the ability to submit requests for data access, deletion, correction, and opt-out of sales/sharing activities through the designated contact, subject to the procedural requirement that employee or business-customer-user requests route through the relevant business customer. The provision does not restrict the substantive availability of these rights but establishes the administrative pathway for their exercise.

How other platforms handle this

Grindr Medium

Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your personal information, the right to data portability, and the right to object to or withdraw consent for certain processi...

Target Medium

If you are a California resident, you may have the right to: Know what personal information we collect, use, disclose, sell, or share. Correct inaccurate personal information. Delete your personal information. Opt out of the sale or sharing of your personal information. Limit the use and disclosure ...

BeReal Medium

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. EU and UK users may also have the right to object to or restrict certain processing. California residents may have the right to know, delete, corre...

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▸ View Original Clause Language DOCUMENT RECORD
"
If you are a California resident, you have the right to know what personal information we collect about you, the right to delete personal information we hold about you, the right to correct inaccurate personal information, the right to opt-out of the sale or sharing of your personal information, and the right to non-discrimination for exercising your rights. To exercise these rights, please contact us at privacy@glean.com. Please note that if you interact with Glean as an employee or user of one of our business customers, you should direct your requests to that business customer.

— Excerpt from Glean's Glean Privacy Policy

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
Colorado AI Act
US-CO
Connecticut Data Privacy Act Amendments
US-CT
EU AI Act - High Risk Provisions
EU
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Glean Privacy Policy
Entity
Glean
Document last updated
May 5, 2026
Tracking information
First tracked
April 30, 2026
Last verified
May 9, 2026
Record ID
CA-P-004384
Document ID
CA-D-00505
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bf35161360eff21ce3dcd83598198afb291214ea440a7d5ff199884f65aef203
Analysis generated
April 30, 2026 09:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glean
Document: Glean Privacy Policy
Record ID: CA-P-004384
Captured: 2026-04-30 09:15:11 UTC
SHA-256: bf35161360eff21c…
URL: https://conductatlas.com/platform/glean/glean-privacy-policy/california-residents-privacy-rights-ccpacpra/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Glean's California Residents Privacy Rights (CCPA/CPRA) clause do?

This provision operationalizes California's statutory privacy framework within Glean's terms by establishing the procedural mechanism (email contact point) through which residents must submit rights requests and clarifying which entity handles requests depending on the user's relationship to Glean. The carve-out acknowledges that employment or B2B customer relationships may delegate data handling responsibilities to business customers rather than Glean.

How does this clause affect you?

California residents operating under these terms gain the ability to submit requests for data access, deletion, correction, and opt-out of sales/sharing activities through the designated contact, subject to the procedural requirement that employee or business-customer-user requests route through the relevant business customer. The provision does not restrict the substantive availability of these rights but establishes the administrative pathway for their …

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 3 platforms. See the full comparison.

Is ConductAtlas affiliated with Glean?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glean.