Employers are prohibited from offering incentives, trading content submissions, or coercing employees to submit content to Glassdoor. The terms define coercion to include requesting proof from employees that they submitted content, regardless of whether the content itself is disclosed. Glassdoor states it will remove content it believes was compensated.
This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes specific prohibitions on employer conduct with respect to user-generated reviews and content, including a definition of coercion that encompasses proof-of-submission requests. Glassdoor reserves unilateral authority to remove content it believes was compensated, without specifying the standard of evidence applied.
The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.
View change record →The agreement prohibits employers from incentivizing, trading, or coercing employee content submissions, and defines coercion to include requests for proof of submission. Glassdoor states it will remove content it believes was compensated, which may affect the visibility of reviews submitted under circumstances Glassdoor determines to be improper.
Cross-platform context
See how other platforms handle Employer Incentive and Coercion Prohibition for Content and similar clauses.
Compare across platforms →"You may not offer incentives in exchange for Content related to any company. You may not trade Content submissions with other employers. We will remove Content where we believe that users were compensated to submit Content. You may not coerce employees to submit Content. Coercion includes asking employees to provide proof to an employer that they submitted Content whether or not that proof includes the contents of the Content itself.Excerpt from Glassdoor's Terms of Use
(1) REGULATORY LANDSCAPE: This provision engages FTC endorsement and testimonial guidelines, which require disclosure of material connections between reviewers and the entities being reviewed and prohibit compensated reviews without disclosure.
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This provision establishes specific prohibitions on employer conduct with respect to user-generated reviews and content, including a definition of coercion that encompasses proof-of-submission requests. Glassdoor reserves unilateral authority to remove content it believes was compensated, without specifying the standard of evidence applied.
The agreement prohibits employers from incentivizing, trading, or coercing employee content submissions, and defines coercion to include requests for proof of submission. Glassdoor states it will remove content it believes was compensated, which may affect the visibility of reviews submitted under circumstances Glassdoor determines to be improper.
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