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The terms authorize Glassdoor to collect and share user personal data, including text entered, pages visited, and features interacted with, with third-party analytics service providers acting on Glassdoor's behalf. Agreement to this data processing and sharing is established by using the services.
This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision authorizes the collection and third-party sharing of granular behavioral data, including text input, page navigation, and feature interaction, through analytics providers, with consent established by the act of using the services rather than through an affirmative opt-in mechanism. This may require evaluation under GDPR consent requirements where behavioral tracking analytics are involved.
The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.
View change record →The agreement authorizes Glassdoor to share data including text users enter, pages they visit, and features they interact with to third-party analytics providers, with agreement to this processing established by the act of using the services. Users cannot separately opt out of this data sharing without ceasing use of the services or deleting their account.
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"We also collect and share personal data with third party service providers acting on our behalf, including providers of analytics services that may record or log your activities on our services, including text you enter, pages you visit, and features you interact with. By using our services, you agree to this data processing and sharing.Excerpt from Glassdoor's Terms of Use
(1) REGULATORY LANDSCAPE: This provision implicates GDPR Articles 6 and 7 regarding lawful basis and consent for third-party data sharing, the ePrivacy Directive regarding tracking technologies, and CCPA regarding the disclosure of personal information to service providers. The FTC has jurisdiction over representations about data sharing practices. Where analytics providers qualify as data processors under GDPR, appropriate data processing agreements must be in place. (2) GOVERNANCE EXPOSURE: Medium to High. The use of service usage as a proxy for consent to third-party analytics data sharing may not satisfy GDPR's specificity and granularity requirements for consent, particularly where the analytics involve tracking of text input, which may capture sensitive data. The scope of data shared, including text entered by users, creates potential exposure regarding what categories of personal data are transmitted to analytics providers. (3) JURISDICTION FLAGS: EEA and UK residents face heightened exposure where the ePrivacy Directive and national cookie laws require specific consent for non-essential tracking analytics. California residents may have CCPA rights to know and limit the disclosure of personal information to service providers. The text-input capture element may raise particular concerns regarding inadvertent collection of sensitive categories of information. (4) CONTRACT AND VENDOR IMPLICATIONS: Compliance teams should identify which third-party analytics providers receive behavioral data under this provision and assess whether data processing agreements are in place that satisfy GDPR Article 28 requirements. The reference to providers that may record or log text entered raises questions about whether keylogging-type session replay tools are in use, which have been subject to regulatory and litigation scrutiny in multiple jurisdictions. (5) COMPLIANCE CONSIDERATIONS: Data mapping exercises should capture all analytics provider relationships and the categories of data transferred, including whether text input capture is implemented. Cookie and tracking consent mechanisms should be reviewed for consistency with ePrivacy and GDPR requirements in the EU and UK. Session replay or text capture analytics should be assessed against applicable data minimization principles.
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This provision authorizes the collection and third-party sharing of granular behavioral data, including text input, page navigation, and feature interaction, through analytics providers, with consent established by the act of using the services rather than through an affirmative opt-in mechanism. This may require evaluation under GDPR consent requirements where behavioral tracking analytics are involved.
The agreement authorizes Glassdoor to share data including text users enter, pages they visit, and features they interact with to third-party analytics providers, with agreement to this processing established by the act of using the services. Users cannot separately opt out of this data sharing without ceasing use of the services or deleting their account.
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