Provision record
Glassdoor · Glassdoor Terms of Use · View original document ↗

No Opt-Out from Personalization Without Account Deletion

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Document Record

What it is

The terms state that users cannot opt out of or adjust Glassdoor's personalization features, which use location, Profile data, and activity to personalize job recommendations, content recommendations, and advertisements, unless they delete their account or remove information from their Profile.

This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that personalization using location, Profile, and behavioral activity data cannot be disabled through a settings mechanism; the only stated alternatives are account deletion or removal of Profile information. This may require evaluation under GDPR Article 21 (right to object to processing) and CCPA opt-out rights where personalization involves the processing of personal data for targeted advertising.

Interpretive note: The enforceability of account-deletion-only opt-out as a substitute for a dedicated targeted advertising or profiling opt-out may vary by jurisdiction, particularly under GDPR Article 21 and California CPRA.

Recent Activity

This document changed recently

Medium Jul 20, 2026

The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.

View change record →

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under these terms, users who wish to stop Glassdoor's use of their location, Profile, and activity data for job recommendations, content recommendations, and advertising personalization must delete their account or remove information from their Profile, as the terms state no dedicated opt-out or adjustment setting is available for these features.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Close Your Account
    The terms state that account deletion is the primary mechanism to stop personalization. Access your Glassdoor account settings and navigate to the account deletion option to remove your account and associated personalization data.

Cross-platform context

See how other platforms handle No Opt-Out from Personalization Without Account Deletion and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
You cannot opt out of or adjust these personalization features absent deleting your account or information from your Profile. The most important factors for personalization include your location and your Profile. We may use your personal information and activity to personalize: The jobs we, in partnership with Indeed, recommend to you or show you in search results; The groups, people, or Content we recommend you join or view; and The advertisements we show you.

Excerpt from Glassdoor's Terms of Use

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: This provision implicates GDPR Article 21 (right to object to processing based on legitimate interests), GDPR Article 22 (automated decision-making and profiling), and CCPA/CPRA opt-out rights for targeted advertising and profiling.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Glassdoor Terms of Use
Entity
Glassdoor
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-013973
Document ID
CA-D-00155
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bb0b6d8a0c3af8c2e81975ad83a1884a176bdd584cda90d925d775f42ed388f8
Analysis generated
May 7, 2026 06:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glassdoor
Document: Glassdoor Terms of Use
Record ID: CA-P-013973
Captured: 2026-05-07 06:54:30 UTC
SHA-256: bb0b6d8a0c3af8c2…
URL: https://conductatlas.com/platform/glassdoor/glassdoor-terms-of-use/provision/CA-P-013973/no-opt-out-from-personalization-without-account-deletion/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Glassdoor's No Opt-Out from Personalization Without Account Deletion clause do?

This provision establishes that personalization using location, Profile, and behavioral activity data cannot be disabled through a settings mechanism; the only stated alternatives are account deletion or removal of Profile information. This may require evaluation under GDPR Article 21 (right to object to processing) and CCPA opt-out rights where personalization involves the processing of personal data for targeted advertising.

How does this clause affect you?

Under these terms, users who wish to stop Glassdoor's use of their location, Profile, and activity data for job recommendations, content recommendations, and advertising personalization must delete their account or remove information from their Profile, as the terms state no dedicated opt-out or adjustment setting is available for these features.

Is ConductAtlas affiliated with Glassdoor?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.