Provision record
Glassdoor · Glassdoor Terms of Use · View original document ↗

Mandatory Service Communications Cannot Be Opted Out

Medium severity Explicit document language Common · 298 of 352 platforms
Stay ahead of the changes
Track Glassdoor and get the diff the day its terms change.
Share 𝕏 Share in Share 🔒 PDF
ⓘ

This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

Recent Activity

This document changed recently

Medium Jul 20, 2026

The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.

View change record →

How other platforms handle this

Stripe Medium

even if you opt out of receiving marketing-related communications from us, we retain the right to communicate with you about the Services you receive (like support and important legal notices)

Pinterest Medium

In all other cases, these Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Twitch Medium

The Terms of Service, which incorporate the Guidelines, is the entire agreement between you and Twitch relating to the subject matter herein and will not be modified except by a writing signed by authorized representatives of both parties...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
Unless you choose to delete your account, you cannot unsubscribe from certain communications that are required as part of your use of our services (e.g., communications about changes to these Terms.)

Excerpt from Glassdoor's Terms of Use

Provision details

Document information
Document
Glassdoor Terms of Use
Entity
Glassdoor
Tracking information
First captured by ConductAtlas
April 20, 2026
Text quoted from version
CA-V-006472, captured Sept. 7, 2026
Record ID
CA-P-027434
Document ID
CA-D-000155
Evidence Provenance
Source URL
Wayback Machine
Extracted-text SHA-256 (version CA-V-006472)
c87fb3d88444afa1f1d1de7afa86a55ba5ea8a82c592a9fe55d13aace2e01055
Analysis generated
May 7, 2026 06:54 UTC
Methodology
Evidence
✓ Excerpt found verbatim in version CA-V-006472 (checked Oct. 5, 2026)
Citation Record
Entity: Glassdoor
Document: Glassdoor Terms of Use
Record ID: CA-P-027434
Version: CA-V-006472
Captured: 2026-09-07 00:30:01 UTC
SHA-256: c87fb3d88444afa1…
URL: https://conductatlas.com/platform/glassdoor/glassdoor-terms-of-use/provision/CA-P-027434/mandatory-service-communications-cannot-be-opted-out/
Accessed: Oct. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Get the research letter

Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.

Frequently Asked Questions

What does Glassdoor's Mandatory Service Communications Cannot Be Opted Out clause do?

The clause states: “Unless you choose to delete your account, you cannot unsubscribe from certain communications that are required as part of your use of our services (e.g., communications about changes to these Terms.)”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 298 platforms. See the full comparison.

Is ConductAtlas affiliated with Glassdoor?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.