Provision record
Glassdoor · Glassdoor Terms of Use · View original document ↗

Class Action and Class Arbitration Waiver

High severity High confidence Explicitdocumentlanguage Common · 211 of 352 platforms

Key Facts

In what capacity may each party bring claims against the other?
Glassdoor requires that each party may only bring claims against the other in an individual capacity, not as a plaintiff or class member in any purported class or representative proceeding.
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Recent governance activity Glassdoor recorded 5 documented changes in the last 30 days.
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This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This waiver prevents users from joining together in class or representative actions against Glassdoor, which typically reduces the practical ability to pursue small or diffuse claims.

Interpretive note: The canonical claim focuses on the restriction on users as the primary effect; the symmetric restriction on Glassdoor is noted in omitted_material.

Recent Activity

This document changed recently

Medium Jul 20, 2026

The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.

View change record →

Clause Stability Stable

0
Changes
3
Months Monitored
Jul 10, 2026
First Seen
Jul 10, 2026
Last Seen
This clause type exists across 2638 other provisions on other platforms.

Consumer impact (what this means for users)

Users are prohibited from acting as a plaintiff or class member in any class or representative proceeding against Glassdoor.

How other platforms handle this

Chegg Medium

If, however, this Class Action Waiver is deemed invalid or unenforceable with respect to a particular Dispute...neither you nor Chegg will be entitled to arbitration of such Dispute.

Wise Medium

Neither you nor we may elect arbitration of any claims seeking only individualized relief asserted by you or us in small claims court, so long as the action remains in that court and is not removed or appealed de novo...

See all platforms with this clause type →

Monitoring

Glassdoor has changed this document before.

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▸ View Original Clause Language DOCUMENT RECORD
"
YOU AND GLASSDOOR AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Excerpt from Glassdoor's Terms of Use

Applicable regulations

FAA
United States Federal

Provision details

Document information
Document
Glassdoor Terms of Use
Entity
Glassdoor
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-027628
Document ID
CA-D-00155
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
bb0b6d8a0c3af8c2e81975ad83a1884a176bdd584cda90d925d775f42ed388f8
Analysis generated
May 7, 2026 06:54 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Glassdoor
Document: Glassdoor Terms of Use
Record ID: CA-P-027628
Captured: 2026-05-07 06:54:30 UTC
SHA-256: bb0b6d8a0c3af8c2…
URL: https://conductatlas.com/platform/glassdoor/glassdoor-terms-of-use/provision/CA-P-027628/class-action-and-class-arbitration-waiver/
Accessed: July 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Related Analysis

Governance intelligence across arbitration, AI governance, data rights, indemnification, and retention

Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.

Frequently Asked Questions

What does Glassdoor's Class Action and Class Arbitration Waiver clause do?

This waiver prevents users from joining together in class or representative actions against Glassdoor, which typically reduces the practical ability to pursue small or diffuse claims.

How does this clause affect you?

Users are prohibited from acting as a plaintiff or class member in any class or representative proceeding against Glassdoor.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 211 platforms. See the full comparison.

Is ConductAtlas affiliated with Glassdoor?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Glassdoor.