By creating an account, users consent to receive communications via email, text message, calls, and push notifications from Glassdoor, its affiliates, and third-party service providers, including automated calls and pre-recorded messages generated by automatic telephone dialing systems. Standard message and data rates may apply.
This analysis describes what Glassdoor's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that account creation constitutes consent to receive automated telephone calls and pre-recorded messages from Glassdoor, affiliates, and third-party service providers. The scope of consent extends to communications about affiliate services, which may include Indeed-related services. The Telephone Consumer Protection Act in the U.S. requires prior express written consent for autodialed or pre-recorded calls to mobile phones.
Interpretive note: Whether account creation constitutes prior express written consent satisfying TCPA requirements is subject to ongoing judicial and regulatory interpretation and may vary by jurisdiction.
The updated terms identify Indeed, Inc. as the legal entity responsible for Glassdoor services, which affects where legal claims or notices must be directed. The terms now provide detailed procedures for copyright infringement claims under the DMCA, requiring claimants to submit specific information and contact an Indeed copyright department address. Users can opt out of the mandatory arbitration agreement by submitting a signed notice to the registered agent at the specified California address, though opting out does not affect other terms or previous arbitration agreements. The removal of the April 20, 2026 deadline for legacy login transition means that date-specific enforcement pressure has been eliminated, though the terms continue to authorize Indeed account login requirements.
View change record →The agreement establishes that creating a Glassdoor account constitutes consent to receive automated and pre-recorded calls, texts, and push notifications from Glassdoor, its affiliates, and third-party service providers. Users can opt out of text messages by replying STOP, and out of non-service emails via unsubscribe links, but cannot unsubscribe from service-related communications while maintaining an account.
Cross-platform context
See how other platforms handle Automated Communications Consent Including Pre-Recorded Calls and similar clauses.
Compare across platforms →"By creating an account, you agree to accept and receive communications from Glassdoor, Glassdoor affiliates, and our third-party service providers. These communications may be via email, text message, calls, push notifications, or otherwise. You understand and agree that you may receive communications generated by automatic telephone dialing systems delivering pre-recorded messages sent by or on behalf of Glassdoor, its affiliates, and/or our third-party service providers, including communications concerning your account, our services, and services offered by our affiliates. Message and data rates may apply.Excerpt from Glassdoor's Terms of Use
(1) REGULATORY LANDSCAPE: This provision implicates the Telephone Consumer Protection Act (TCPA), which requires prior express written consent for autodialed or pre-recorded calls to mobile numbers.
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This provision establishes that account creation constitutes consent to receive automated telephone calls and pre-recorded messages from Glassdoor, affiliates, and third-party service providers. The scope of consent extends to communications about affiliate services, which may include Indeed-related services. The Telephone Consumer Protection Act in the U.S. requires prior express written consent for autodialed or pre-recorded calls to mobile phones.
The agreement establishes that creating a Glassdoor account constitutes consent to receive automated and pre-recorded calls, texts, and push notifications from Glassdoor, its affiliates, and third-party service providers. Users can opt out of text messages by replying STOP, and out of non-service emails via unsubscribe links, but cannot unsubscribe from service-related communications while maintaining an account.
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