This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.
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If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
If we terminate your use of the Services and Software for reasons listed in Sections (E) or (F), we may, in our sole discretion, provide you with a pro rata refund for any prepaid, unused fees for that Service or Software.
"If Customer is on a paid subscription and Figma discontinues the Services Customer is using during Customer's subscription, Figma will (a) migrate or make available...a substantially similar service...or (b) if not, then Figma will provide Customer a pro-rata refund...Excerpt from Figma's Terms of Service
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The clause states: “If Customer is on a paid subscription and Figma discontinues the Services Customer is using during Customer's subscription, Figma will (a) migrate or make available...a substantially similar service...or (b) if not, then Figma will provide Customer a pro-rata refund...”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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