This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The removal of the Subprocessors list link makes it less convenient for users, particularly enterprise and EU-based customers who rely on this information for data protection compliance, to verify which third parties Figma engages to process their data. While the subprocessor information may still exist on Figma's website, removing the direct link from the Terms of Service reduces accessibility and transparency. Enterprise customers and those subject to GDPR may need to contact Figma directly to access current subprocessor information.
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If we exercise this right and you purchased the subscription via our website, we will refund you, on a pro rata basis, the fees you paid for the remaining portion of your Subscription after termination.
If you are on a paid subscription and we discontinue the Service you are using during your subscription...if we're unable to do so, we will provide you a pro-rata refund of fees prepaid for the remaining period of your subscription.
In the event of such a termination by Customer, we will refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination.
"if Figma cancels Customer's subscription and the termination is not due to Customer's breach of these Terms, Figma will provide to Customer a pro rata refund of pre-paid unused fees unless...Figma is not legally permitted to do so...Excerpt from Figma's Terms of Service
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The clause states: “if Figma cancels Customer's subscription and the termination is not due to Customer's breach of these Terms, Figma will provide to Customer a pro rata refund of pre-paid unused fees unless...Figma is not legally permitted to do so...”
ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.
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