“Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.”
This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Customers cannot recover fees already paid or reduce their commitment mid-term, locking them into their purchase for the duration of the subscription.
Interpretive note: The canonical claim incorporates both the non-refundability and the quantity-reduction prohibition as they are closely linked propositions within a single rule; the conditional carve-out ('unless otherwise specified') is preserved in the tldr and plain_text.
You are bound by the quantities you purchase for the full subscription term and cannot obtain a refund for fees paid.
How other platforms handle this
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"Unless otherwise specified in these Terms, fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term.Excerpt from Figma's Terms of Service
Get the weekly coverage letter
Companies change their terms without announcing it. We capture governance documents, compare each new version with the last, and publish what changed, with the source text behind it. One email a week on what we found and what we could not reach.
Customers cannot recover fees already paid or reduce their commitment mid-term, locking them into their purchase for the duration of the subscription.
You are bound by the quantities you purchase for the full subscription term and cannot obtain a refund for fees paid.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.