Provision record
Figma · Figma Terms of Service (Superseded URL) · View original document ↗

Class Action Waiver Independent of Arbitration Opt-Out

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Document Record

What it is

The terms establish a class action waiver that applies regardless of whether the customer opts out of the arbitration clause, requiring all claims to be pursued on an individual basis only. Even customers who successfully opt out of arbitration remain bound by the prohibition on class, representative, or consolidated actions under the terms as written.

This analysis describes what Figma's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision establishes that the class action waiver operates independently of the arbitration opt-out mechanism, meaning opting out of arbitration does not restore the ability to participate in class proceedings as the terms are written. This structural separation is operationally distinct from standard arbitration clauses where the class action waiver is typically coextensive with the arbitration agreement.

Interpretive note: The enforceability of a standalone class action waiver operative in court proceedings, independent of an arbitration clause, is subject to significant jurisdictional variance and has not been uniformly upheld by courts.

Clause Stability Stable

0
Changes
4
Months Monitored
Jul 9, 2026
First Seen
Jul 9, 2026
Last Seen

Consumer impact (what this means for users)

Under this clause, customers who opt out of arbitration are still bound by the individual claims requirement as the terms state, prohibiting participation in class, representative, or consolidated actions. The practical enforceability of this standalone class action waiver in court proceedings may depend on applicable jurisdiction and consumer protection law.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Within 30 days
    Send written opt-out notice to arbitration-opt-out@figma.com within 30 days of accepting the Terms. Note that the class action waiver is stated to apply independently of the arbitration opt-out; opting out addresses only the arbitration requirement.

Cross-platform context

See how other platforms handle Class Action Waiver Independent of Arbitration Opt-Out and similar clauses.

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▸ View Original Clause Language DOCUMENT RECORD
"
NO. CUSTOMER AGREES TO RESOLVE CUSTOMER'S CLAIMS WITH FIGMA SOLELY ON AN INDIVIDUAL BASIS, AND NOT AS PART OF A CLASS, REPRESENTATIVE, OR CONSOLIDATED ACTION. FIGMA AGREES TO DO THE SAME, WHETHER OR NOT CUSTOMER OPTS OUT OF ARBITRATION. ACCORDINGLY, UNLESS CUSTOMER OPTS OUT OF ARBITRATION, CUSTOMER AND FIGMA BOTH ARE WAIVING THE RIGHT TO PURSUE OR HAVE A DISPUTE RESOLVED AS A PLAINTIFF OR MEMBER IN ANY CLASS, REPRESENTATIVE OR CONSOLIDATED ACTION.

Excerpt from Figma's Terms of Service (Superseded URL)

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

(1) REGULATORY LANDSCAPE: The FTC and State AGs have authority over unfair or deceptive contract terms, including standalone class action waivers in consumer agreements.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Provision details

Document information
Document
Figma Terms of Service (Superseded URL)
Entity
Figma
Document last updated
May 5, 2026
Tracking information
First tracked
July 9, 2026
Last verified
July 9, 2026
Record ID
CA-P-014188
Document ID
CA-D-00543
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4106ee3ad0aa07e2637b5162e0bd4edf0940a8905d10a4f235130ed1e05cafcd
Analysis generated
July 9, 2026 04:58 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Figma
Document: Figma Terms of Service (Superseded URL)
Record ID: CA-P-014188
Captured: 2026-07-09 04:58:34 UTC
SHA-256: 4106ee3ad0aa07e2…
URL: https://conductatlas.com/platform/figma/figma-terms-of-service-superseded-url/provision/CA-P-014188/class-action-waiver-independent-of-arbitration-opt-out/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Figma's Class Action Waiver Independent of Arbitration Opt-Out clause do?

This provision establishes that the class action waiver operates independently of the arbitration opt-out mechanism, meaning opting out of arbitration does not restore the ability to participate in class proceedings as the terms are written. This structural separation is operationally distinct from standard arbitration clauses where the class action waiver is typically coextensive with the arbitration agreement.

How does this clause affect you?

Under this clause, customers who opt out of arbitration are still bound by the individual claims requirement as the terms state, prohibiting participation in class, representative, or consolidated actions. The practical enforceability of this standalone class action waiver in court proceedings may depend on applicable jurisdiction and consumer protection law.

Is ConductAtlas affiliated with Figma?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Figma.