The agreement authorizes Fastly to suspend service access upon subscriber failure to comply with a Service Notice, and to terminate the agreement immediately if the subscriber fails to remedy the issue within 10 days or commits two or more policy violations in a 12-month rolling period. All suspension and termination decisions are stated to be at Fastly's sole discretion, with no Fastly liability for account termination.
This analysis describes what Fastly's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes that Fastly retains sole discretion to suspend and terminate subscriber access based on policy compliance, with immediate termination available for repeat or uncured violations, which directly affects operational continuity for subscribers relying on Fastly infrastructure.
Under this clause, service access may be suspended without a fixed advance notice period if a subscriber does not comply with a Service Notice within Fastly's specified timeframe, and the agreement may be terminated immediately for cause after 10 days without remedy or upon a second policy violation in 12 months. The agreement states Fastly bears no liability to subscribers or third parties for such terminations.
Cross-platform context
See how other platforms handle Service Suspension and Termination for Policy Violations and similar clauses.
Compare across platforms →"If Fastly becomes aware that Subscriber may violate Subscriber's obligations under this Section 4 (Subscriber's Obligations), Fastly will notify the Abuse Contact by email (the "Service Notice") and request Subscriber to take reasonably appropriate action, including cessation of problematic usage, changing a configuration, updating credentials or removing applicable Subscriber Data. If Subscriber fails to comply with a Service Notice within the time period set forth in the Service Notice, Fastly may suspend Subscriber's access to the Services until the requested action is taken. If Subscriber fails to take the required action within ten (10) days or on two or more occasions during any rolling twelve (12) month period, Fastly may terminate the Agreement immediately for cause. All limitations of access, suspensions, and terminations for cause shall be made in Fastly's sole discretion and Fastly shall not be liable to Subscriber or any third party for any termination of Subscriber's Account or access to the Services.Excerpt from Fastly's Terms of Service
(1) REGULATORY LANDSCAPE: The sole discretion termination standard may require evaluation under applicable commercial law in jurisdictions that impose good faith and fair dealing obligations in B2B contracts, including certain EU member states and UK …
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This provision establishes that Fastly retains sole discretion to suspend and terminate subscriber access based on policy compliance, with immediate termination available for repeat or uncured violations, which directly affects operational continuity for subscribers relying on Fastly infrastructure.
Under this clause, service access may be suspended without a fixed advance notice period if a subscriber does not comply with a Service Notice within Fastly's specified timeframe, and the agreement may be terminated immediately for cause after 10 days without remedy or upon a second policy violation in 12 months. The agreement states Fastly bears no liability to subscribers …
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