Provision record
Epic Games · Epic Games Terms of Service · View original document ↗

Refund if material features lost due to Epic changes

Common · 172 of 343 platforms
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This analysis describes what Epic Games's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

How other platforms handle this

Booking.com

Unless you cancel for one of the reasons in the next bullet, you'll be entitled to a full refund (no matter how close your journey is). Any Private Transportation: If the change is just a new driver, a new Service Provider, or a new (similar) vehicle, you won't be entitled to a refund

OpenAI

We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.

Anyscale

In the event of any such termination, Anyscale will refund to Customer a pro-rata portion of the Fees that have been prepaid but unused for the applicable Platform Services.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
If an update or change to our offerings results in your loss of access to Licensed Products (or material features thereof) for which you have paid money, you may be entitled to a refund of all or part of the sums you've paid...

Excerpt from Epic Games's Terms of Service

Provision details

Document information
Document
Epic Games Terms of Service
Entity
Epic Games
Date stated by the document
Sept. 10, 2026
As printed in Epic Games’s text (version CA-V-006622), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
March 24, 2026
Text quoted from version
CA-V-006622, captured Sept. 11, 2026
Record ID
CA-P-023189
Document ID
CA-D-000087
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-006622)
eb1ffe00e37b96ce4f8f41ad537d33ba36226086af01e6f1fc80fc184dd7c912
Analysis generated
May 10, 2026 08:39 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-006622, captured Sept. 11, 2026 (checked Oct. 5, 2026)
Citation Record
Entity: Epic Games
Document: Epic Games Terms of Service
Record ID: CA-P-023189
Version: CA-V-006622
Captured: 2026-09-11 00:15:51 UTC
SHA-256: eb1ffe00e37b96ce…
URL: https://conductatlas.com/platform/epic-games/epic-games-terms-of-service/provision/CA-P-023189/refund-if-material-features-lost-due-to-epic-changes/
Accessed: Nov. 1, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does Epic Games's Refund if material features lost due to Epic changes clause do?

The clause states: “If an update or change to our offerings results in your loss of access to Licensed Products (or material features thereof) for which you have paid money, you may be entitled to a refund of all or part of the sums you've paid...”

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with Epic Games?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Epic Games.