ElevenLabs · ElevenLabs Usage Policy · View original document ↗

No refund for cancellation before subscription period ends

High severity High confidence Explicitdocumentlanguage Common · 179 of 352 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity ElevenLabs recorded 19 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for ElevenLabs Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.

This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

Consumer impact (what this means for users)

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How other platforms handle this

Telegram Medium

It is not possible to get a "partial refund" or credit if a user wishes to cancel their recurring subscription early – it will remain valid until the end of its purchased duration.

Wise Medium

We will issue a refund within three Business Days of receiving your request, provided that the funds have not been picked up by the designated recipient prior to our receipt of your request for a refund.

Whatnot Medium

In the event an Item does not pass the Item Verification, Whatnot shall notify the Buyer and the Seller of Whatnot's conclusion, which results in an automatic cancellation of the Transaction and a refund to the Buyer's Payment Method.

See all platforms with this clause type →

Monitoring

ElevenLabs has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Get Monitor Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us.

— Excerpt from ElevenLabs's ElevenLabs Usage Policy

Applicable regulations

FTC Act Section 5
United States Federal

Provision details

Document information
Document
ElevenLabs Usage Policy
Entity
ElevenLabs
Document last updated
May 11, 2026
Tracking information
First tracked
May 20, 2026
Last verified
May 20, 2026
Record ID
CA-P-062561
Document ID
CA-D-00779
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
c22a8e09fd253679e9bab777b9e8363a6f7f4adf06fce6de3894d69af7fce2fb
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Usage Policy
Record ID: CA-P-062561
Captured: 2026-05-20 20:38:19 UTC
SHA-256: c22a8e09fd253679…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-usage-policy/provision/CA-P-062561/no-refund-for-cancellation-before-subscription-period-ends/
Accessed: July 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Get Compliance

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does ElevenLabs's No refund for cancellation before subscription period ends clause do?

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

How does this clause affect you?

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 179 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.