Provision record
ElevenLabs · ElevenLabs Terms of Service (non-EEA) · View original document ↗

No refund for cancellation before subscription period ends

High confidence Common · 172 of 343 platforms
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This analysis describes what ElevenLabs's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Generated by a model from the captured document; not read by a person

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

Consumer impact (what this means for users)

Generated by a model from the captured document; not read by a person

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How other platforms handle this

Hims & Hers

If you request a refund and you have not received any Testing Services prior to your subscription renewal date, we will provide you with a full refund.

Teachable

For students purchasing subscriptions, Students are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.

Gumroad

the Buyer will not be eligible for a prorated refund of any portion of the Subscription price paid for the then-current Subscription Period.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
if you cancel your Recurring Subscription before the end of the current subscription period, we will not refund any subscription fees already paid to us.

Excerpt from ElevenLabs's Terms of Service (non-EEA)

Provision details

Document information
Document
ElevenLabs Terms of Service (non-EEA)
Entity
ElevenLabs
Date stated by the document
Oct. 9, 2026
As printed in ElevenLabs’s text (version CA-V-007522), not a ConductAtlas date.
Tracking information
First captured by ConductAtlas
May 11, 2026
Text quoted from version
CA-V-007229, captured Sept. 30, 2026
Record ID
CA-P-062561
Document ID
CA-D-000779
Evidence Provenance
Source URL
Wayback Machine
Archived bytes SHA-256 (version CA-V-007229)
d7aa72e9cf87245bc52eceebcdc4177079d371b84e0f2c0a51ae9629ab7eb25c
Analysis generated
May 20, 2026 20:38 UTC
Methodology
Evidence
✓ Excerpt found in version CA-V-007229, captured Sept. 30, 2026 (checked Oct. 5, 2026)
Not the current version. The document's current version is CA-V-007522, captured Oct. 14, 2026; this clause has not been re-checked against it.
Citation Record
Entity: ElevenLabs
Document: ElevenLabs Terms of Service (non-EEA)
Record ID: CA-P-062561
Version: CA-V-007229
Captured: 2026-09-30 01:02:06 UTC
SHA-256: d7aa72e9cf87245b…
URL: https://conductatlas.com/platform/elevenlabs/elevenlabs-terms-of-service-non-eea/provision/CA-P-062561/no-refund-for-cancellation-before-subscription-period-ends/
Accessed: Oct. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Categories

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Frequently Asked Questions

What does ElevenLabs's No refund for cancellation before subscription period ends clause do?

Users who cancel mid-period lose the monetary value of the remaining subscription time, as no refund is issued for fees already paid.

How does this clause affect you?

Cancelling a Recurring Subscription before the current period ends means you will not receive a refund for any subscription fees already paid, regardless of remaining time.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.

Is ConductAtlas affiliated with ElevenLabs?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ElevenLabs.