Duolingo · Duolingo Terms of Service

Disclaimer of Warranties and Limitation of Liability

Medium severity
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What it is

Duolingo makes no guarantees that the app will work, be available, or be secure — you use it entirely at your own risk.

Consumer impact (what this means for users)

Duolingo takes no legal responsibility if the service is unavailable, insecure, or fails to meet your expectations — including during periods when you are paying for a Duolingo Super subscription.

Cross-platform context

See how other platforms handle Disclaimer of Warranties and Limitation of Liability and similar clauses.

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Why it matters (compliance & risk perspective)

If Duolingo's service goes down, fails, or is compromised by a security breach, the company has disclaimed legal responsibility for any resulting harm to you.

View original clause language
THE SERVICE IS PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WE MAKE NO WARRANTY THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

Institutional analysis (Compliance & legal intelligence)

REGULATORY FRAMEWORK: Warranty disclaimers in consumer contracts engage the Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq.) for products sold to consumers and state Uniform Commercial Code provisions. In the EU, Directive 2019/770 on digital content contracts establishes mandatory conformity requirements that cannot be disclaimed in consumer contracts, making the 'as is' disclaimer potentially unenforceable for EU users. Australian Consumer Law provides similar non-waivable statutory guarantees.

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Applicable agencies

  • FTC
    The FTC can challenge broad warranty disclaimers in consumer digital service contracts as unfair or deceptive under Section 5 of the FTC Act, particularly where paying customers receive no service guarantees.
    File a complaint →

Provision details

Document information
Document
Duolingo Terms of Service
Entity
Duolingo
Document last updated
April 29, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002776
Document ID
CA-D-00085
Evidence Provenance
Source URL
Wayback Machine
SHA-256
d19834a28338bd25c025cefc24f18f933e0381108cf4fd3784c6e64a4a6f59fb
Verified
✓ Snapshot stored   ✓ Change verified
How to Cite
ConductAtlas Policy Archive
Entity: Duolingo | Document: Duolingo Terms of Service | Record: CA-P-002776
Captured: 2026-04-18 09:26:58 UTC | SHA-256: d19834a28338bd25…
URL: https://conductatlas.com/platform/duolingo/duolingo-terms-of-service/disclaimer-of-warranties-and-limitation-of-liability/
Accessed: May 2, 2026
Classification
Severity
Medium
Categories

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