Duolingo · Duolingo Privacy Policy · View original document ↗

Data Retention Policy

Medium severity Common · 66 of 343 platforms
Share 𝕏 Share in Share 🔒 PDF
Recent governance activity Duolingo recorded 2 documented changes in the last 30 days.
Start monitoring updates
Monitor governance changes for Duolingo Create a free account to receive the weekly governance digest and monitor one platform for governance changes.
Create free account No credit card required.
Document Record

What it is

Duolingo keeps your personal data for as long as needed to run its services, and says it will delete or anonymize data when it is no longer needed.

This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

This provision defines the operational framework for data lifecycle management, establishing both the retention trigger (service provision and stated purposes) and the termination mechanism (deletion or anonymization upon cessation of need). The clause ties retention duration to functional necessity rather than a fixed time period.

Recent Activity

This document changed recently

Medium May 27, 2026

The updated privacy policy no longer contains explicit language stating that Duolingo uses cookies to enhance user experience and analyze performance, or that it shares user information with social media, advertising, and analytics partners. The policy also no longer displays a 'Do Not Sell My Personal Information' button. These removals may affect the transparency of Duolingo's practices as disclosed in the policy document itself, though actual data practices may remain unchanged. Users should review the complete updated privacy policy to understand current disclosures about data collection and sharing.

View change record →
Medium Apr 21, 2026

The updated policy now discloses a new Math Tutor feature that processes audio through Apple for transcription; audio is deleted but text transcripts may be retained and shared with AI vendors. Duolingo also clarified that IP addresses may be retained longer than 30 days for paying subscribers specifically for payment processing and fraud prevention. The policy changed the Video Call feature from 'Duolingo offers' to 'Duolingo may offer', clarifying it is optional. You can disable FullStory and Session Replay activity recording using the Tracking toggle in app Settings.

View change record →

Change history

modified May 27, 2026

Expanded to detail specific factors considered for retention (amount, nature, sensitivity, risk of harm) and added 'legal, accounting, or reporting requirements' but excerpt appears incomplete/truncated.

View full change record →

Consumer impact (what this means for users)

Without specific retention periods stated for different data types (especially voice recordings and behavioral data), users cannot meaningfully assess their exposure or predict when their data will be removed from Duolingo's systems.

How other platforms handle this

OpenAI Medium

We retain personal data for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will vary depending on the type of data and the purposes for which we use it.

Microsoft Azure Medium

Microsoft retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for differen...

Meta Ads Medium

We keep information as long as we need it to provide our products and services and fulfil the purposes described in this policy. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, relevant legal or operational retention ...

See all platforms with this clause type →

Monitoring

Duolingo has changed this document before.

Receive same-day alerts, structured change summaries, and monitoring for up to 25 platforms.

Start Monitor free trial Or create a free account →
▸ View Original Clause Language DOCUMENT RECORD
"
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, or as required by law. When we no longer need your personal information, we will delete or anonymize it.

— Excerpt from Duolingo's Duolingo Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY FRAMEWORK: GDPR Art. 5(1)(e) requires data be kept 'no longer than necessary' with specific retention periods documented — vague retention policies violate this storage limitation principle. CCPA does not mandate specific retention periods but requires disclosure of retention practices in the privacy notice per CPRA amendments. FTC Act Section 5 covers deceptive retention practices. Primary enforcers: EU DPAs, CPPA, FTC.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

Track 1 platform — free Try Monitor free for 14 days

Free: track 1 platform + weekly digest. Monitor: 25 platforms + same-day alerts. No credit card required.

Applicable agencies

  • FTC
    The FTC can act against unfair or deceptive data retention practices under FTC Act Section 5, particularly where retention disclosures are materially misleading.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
UK GDPR
United Kingdom

Provision details

Document information
Document
Duolingo Privacy Policy
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
April 18, 2026
Last verified
April 18, 2026
Record ID
CA-P-002768
Document ID
CA-D-00084
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
18dc44f61316909c4efd9113eadb61be0022e2b5dce55feb464c0f8eb1b08ef1
Analysis generated
April 18, 2026 09:22 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Privacy Policy
Record ID: CA-P-002768
Captured: 2026-04-18 09:22:23 UTC
SHA-256: 18dc44f61316909c…
URL: https://conductatlas.com/platform/duolingo/duolingo-privacy-policy/data-retention-policy/
Accessed: June 17, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

Compliance Governance Intelligence

Need to monitor specific governance provisions?

Compliance includes provision-level monitoring, governance timelines, regulatory mapping, and audit-ready analysis.

Arbitration clauses AI governance Data rights Indemnification Retention policies
Start Compliance free trial

Or start with Monitor →

Built from archived source documents, structured governance mappings, and historical version tracking.

Frequently Asked Questions

What does Duolingo's Data Retention Policy clause do?

This provision defines the operational framework for data lifecycle management, establishing both the retention trigger (service provision and stated purposes) and the termination mechanism (deletion or anonymization upon cessation of need). The clause ties retention duration to functional necessity rather than a fixed time period.

How does this clause affect you?

Without specific retention periods stated for different data types (especially voice recordings and behavioral data), users cannot meaningfully assess their exposure or predict when their data will be removed from Duolingo's systems.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 66 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.