Provision record
Duolingo · Duolingo Privacy Policy · View original document ↗

Children's Privacy and Parental Consent

High severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Duolingo states it does not intentionally collect personal data from children under 13 without a parent's permission, and will delete such data if notified.

This analysis describes what Duolingo's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy asserts COPPA compliance for users under 13, which is significant given Duolingo's broad appeal to younger users; however, the adequacy of age verification mechanisms and parental consent processes is a material compliance question.

Interpretive note: The practical adequacy of Duolingo's age verification and parental consent mechanisms cannot be assessed from the policy text alone; 'knowingly' under COPPA is a legal standard with nuanced enforcement context.

Recent Activity

This document changed recently

Medium May 27, 2026

The updated policy removes explicit language stating that Android users and website users are not subject to audio collection for product improvement purposes. Previously, the policy authorized audio collection only from iOS users, with an explicit carve-out for Android and web users. The revised language now states that all users may choose not to share audio within app Settings, suggesting audio collection may now occur across all platforms unless the opt-out mechanism is used. The practical operational effect of this change depends on whether Duolingo implements audio collection on Android and web platforms, which the policy change does not explicitly confirm. You can decline audio sharing for product improvement by adjusting the setting within the app.

View change record →

Clause Stability Mostly Stable

1
Change
4
Months Monitored
May 12, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.
This clause has changed once in 4 months of monitoring.

Change history

modified May 27, 2026

Removed mention of separate experience for younger users and family features management, and added specific contact email (privacy@duolingo.com) for parental concerns instead of proactive deletion language.

View full change record →

Consumer impact (what this means for users)

The policy states that personal data collected from children under 13 without parental consent will be deleted upon notification, and that parents can contact privacy@duolingo.com to report such collection and request deletion.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Delete Your Data
    If you believe Duolingo has collected personal data from your child under 13 without your consent, email privacy@duolingo.com requesting deletion of the child's data and provide the account email address. Duolingo states it will delete the information as soon as possible.

How other platforms handle this

Square Medium

to withdraw your consent to our processing of your data (where such processing is based on consent)

Google Cloud Medium

When you use them, we'll validate your request by verifying your identity (for example, by confirming that you're signed in to your Google Account).

Instacart Medium

By providing your mobile phone number, you consent to receive automated text (SMS) messages from Instacart...To opt out, reply STOP. For help, reply HELP or contact us directly...

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us at privacy@duolingo.com. We will delete the information as soon as possible.

Excerpt from Duolingo's Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: This provision directly engages the Children's Online Privacy Protection Act (COPPA), enforced by the FTC, which requires verifiable parental consent before collecting personal information from children under 13 in the United States.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • Department Of Education (doe)
    Enforces the Family Educational Rights and Privacy Act (FERPA), which protects student education records. Can investigate violations of student data privacy rights.
    Who can file: Students (or parents of minor students) whose FERPA rights may have been violated by an educational institution that receives federal funding
    What you need: Name of the institution, description of the FERPA violation, relevant dates, and documentation showing the violation if available
    What to expect: The DOE Family Policy Compliance Office reviews complaints and may investigate. Resolution typically involves the institution correcting its practices. Filing must be within 180 days of the alleged violation.
    File a complaint →

Applicable regulations

EU AI Act
European Union
CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US

Provision details

Document information
Document
Duolingo Privacy Policy
Entity
Duolingo
Document last updated
May 5, 2026
Tracking information
First tracked
May 12, 2026
Last verified
May 12, 2026
Record ID
CA-P-011281
Document ID
CA-D-00084
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
2dade822ccc0a9857012fa095dd3b53bfd7ed24f07f06c2c24446c668fae1eea
Analysis generated
May 12, 2026 08:26 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duolingo
Document: Duolingo Privacy Policy
Record ID: CA-P-011281
Captured: 2026-05-12 08:26:59 UTC
SHA-256: 2dade822ccc0a985…
URL: https://conductatlas.com/platform/duolingo/duolingo-privacy-policy/provision/CA-P-011281/childrens-privacy-and-parental-consent/
Accessed: Sept. 8, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

Other risks in this policy

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Frequently Asked Questions

What does Duolingo's Children's Privacy and Parental Consent clause do?

The policy asserts COPPA compliance for users under 13, which is significant given Duolingo's broad appeal to younger users; however, the adequacy of age verification mechanisms and parental consent processes is a material compliance question.

How does this clause affect you?

The policy states that personal data collected from children under 13 without parental consent will be deleted upon notification, and that parents can contact privacy@duolingo.com to report such collection and request deletion.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Duolingo?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duolingo.