Duo Security · Duo Terms of Service · View original document ↗

Pre-November 2019 Subscription Governing Terms

High severity High confidence Explicitdocumentlanguage Common · 299 of 352 platforms
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This analysis describes what Duo Security's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The governing legal framework differs depending on when the subscription began, and subscribers who started before November 20, 2019 remain subject to the Duo Service Terms and Conditions.

Consumer impact (what this means for users)

If your subscription began before November 20, 2019, the Duo Service Terms and Conditions govern your relationship with Duo Security.

How other platforms handle this

Tinder Medium

If your account is terminated by you or by Tinder for any reason, these Terms continue and remain enforceable between you and Tinder, and you will not be entitled to any refund for purchases made.

Perplexity AI Medium

These Terms and the licenses granted hereunder may be assigned by the Company but may not be assigned by you without the prior express written consent of the Company.

ActiveCampaign Medium

These Terms may not be assigned or transferred by you except with our prior written consent.

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▸ View Original Clause Language DOCUMENT RECORD
"
If your subscription to the Duo Security Services began before November 20, 2019, the following terms shall apply: Duo Service Terms and Conditions.

— Excerpt from Duo Security's Duo Terms of Service

Provision details

Document information
Document
Duo Terms of Service
Entity
Duo Security
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
July 9, 2026
Record ID
CA-P-058545
Document ID
CA-D-00695
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
5f8a6adfabd4b78bc5f83c8f3a7ad45dc3f96c373231b228894cc42777d63d0b
Analysis generated
May 7, 2026 09:41 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duo Security
Document: Duo Terms of Service
Record ID: CA-P-058545
Captured: 2026-05-07 09:41:33 UTC
SHA-256: 5f8a6adfabd4b78b…
URL: https://conductatlas.com/platform/duo-security/duo-terms-of-service/provision/CA-P-058545/pre-november-2019-subscription-governing-terms/
Accessed: July 12, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
High
Categories

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Frequently Asked Questions

What does Duo Security's Pre-November 2019 Subscription Governing Terms clause do?

The governing legal framework differs depending on when the subscription began, and subscribers who started before November 20, 2019 remain subject to the Duo Service Terms and Conditions.

How does this clause affect you?

If your subscription began before November 20, 2019, the Duo Service Terms and Conditions govern your relationship with Duo Security.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 299 platforms. See the full comparison.

Is ConductAtlas affiliated with Duo Security?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duo Security.