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Data Retention Policy

Medium severity Common · 66 of 325 platforms
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This analysis describes what Duo Security's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The provision establishes operational criteria for data lifecycle management rather than fixed retention periods. This approach permits extended retention based on institutional assessment of necessity and risk factors, rather than automatic deletion at specified intervals.

Consumer impact (what this means for users)

Personal data is retained according to Cisco's assessment of necessity for stated purposes and legal compliance, with retention duration varying based on data characteristics and processing context. Users do not receive automatic data deletion at defined time periods; instead, retention continues based on Cisco's ongoing determination of necessity.

How other platforms handle this

OpenAI Medium

We retain personal data for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will vary depending on the type of data and the purposes for which we use it.

Microsoft Azure Medium

Microsoft retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for differen...

Meta Ads Medium

We keep information as long as we need it to provide our products and services and fulfil the purposes described in this policy. This is a case-by-case determination that depends on things like the nature of the information, why it is collected and processed, relevant legal or operational retention ...

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▸ View Original Clause Language DOCUMENT RECORD
"
Cisco retains personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and whether we can achieve those purposes through other means.

— Excerpt from Duo Security's Duo Privacy

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Duo Privacy
Entity
Duo Security
Document last updated
May 5, 2026
Tracking information
First tracked
May 7, 2026
Last verified
May 9, 2026
Record ID
CA-P-004677
Document ID
CA-D-00696
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
76697f41b9802295d06a87d1528973ffe114cdf77c5e038c903ecb798ac000bc
Analysis generated
May 7, 2026 07:36 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Duo Security
Document: Duo Privacy
Record ID: CA-P-004677
Captured: 2026-05-07 07:36:01 UTC
SHA-256: 76697f41b9802295…
URL: https://conductatlas.com/platform/duo-security/duo-privacy/data-retention-policy/
Accessed: May 20, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

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Frequently Asked Questions

What does Duo Security's Data Retention Policy clause do?

The provision establishes operational criteria for data lifecycle management rather than fixed retention periods. This approach permits extended retention based on institutional assessment of necessity and risk factors, rather than automatic deletion at specified intervals.

How does this clause affect you?

Personal data is retained according to Cisco's assessment of necessity for stated purposes and legal compliance, with retention duration varying based on data characteristics and processing context. Users do not receive automatic data deletion at defined time periods; instead, retention continues based on Cisco's ongoing determination of necessity.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 66 platforms. See the full comparison.

Is ConductAtlas affiliated with Duo Security?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Duo Security.