This analysis describes what Dun & Bradstreet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The updated privacy policy removed explicit language describing how users can manage cookie preferences and enable chat functionality. Previously, the policy stated that users could click 'Manage Choices' to enable or disable specific cookies including 'Chat' cookies. The revised version no longer includes these detailed preference options in the displayed policy language. The terms now indicate that chat functionality requires accepting 'Chat Cookies,' but the granular control mechanisms previously described have been removed from the public policy disclosure.
View change record →The updated privacy statement removes extensive disclosures about Dun & Bradstreet's data processing practices, ethical commitments, certifications, and individual rights procedures. Previously, the policy described the company's core values, ethical principles, ISO certifications, cross-border privacy frameworks, data broker registrations in multiple states, and how individuals could exercise rights. The revised statement now provides minimal substantive guidance. Under the updated terms, users will find substantially less information about how their data is processed, what protections apply, and how to contact the company regarding their rights.
View change record →How other platforms handle this
If you use our chat feature, we and our service providers may record your chats and keep transcripts.
We, or vendors we engage, may automatically collect information about your use of our website or services through cookies and similar technologies. This may include navigational and network-related activity...
We may use online analytics products that use cookies to help us analyze how de-identified users use our Services and to enhance your experience... We may also employ third-party Cookies to gather data for interest-based advertising.
"Enabling and using the chat functionality requires accepting 'Chat' cookies. To enable and accept the 'Chat' cookies choose 'Manage Choices' enable 'Chat' and 'Submit All Preferences'.Excerpt from Dun & Bradstreet's D&B Privacy Policy
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The clause states: “Enabling and using the chat functionality requires accepting 'Chat' cookies. To enable and accept the 'Chat' cookies choose 'Manage Choices' enable 'Chat' and 'Submit All Preferences'.”
ConductAtlas has identified this type of provision across 296 platforms. See the full comparison.
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