Individuals can contact D&B's compliance team by email or via a helpline, and retain the right to escalate complaints directly to their local data protection authority if they are unsatisfied with D&B's response.
This analysis describes what Dun & Bradstreet's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The explicit acknowledgment of the right to complain to a data protection supervisory authority is a legally required disclosure under GDPR and reflects standard practice in jurisdictions with active regulatory oversight, giving individuals a meaningful enforcement pathway beyond D&B's own processes.
The updated privacy policy removed explicit language describing how users can manage cookie preferences and enable chat functionality. Previously, the policy stated that users could click 'Manage Choices' to enable or disable specific cookies including 'Chat' cookies. The revised version no longer includes these detailed preference options in the displayed policy language. The terms now indicate that chat functionality requires accepting 'Chat Cookies,' but the granular control mechanisms previously described have been removed from the public policy disclosure.
View change record →The updated privacy statement removes extensive disclosures about Dun & Bradstreet's data processing practices, ethical commitments, certifications, and individual rights procedures. Previously, the policy described the company's core values, ethical principles, ISO certifications, cross-border privacy frameworks, data broker registrations in multiple states, and how individuals could exercise rights. The revised statement now provides minimal substantive guidance. Under the updated terms, users will find substantially less information about how their data is processed, what protections apply, and how to contact the company regarding their rights.
View change record →You have a direct escalation path to your local data protection regulator if D&B does not adequately respond to your data rights request, which provides a meaningful enforcement mechanism particularly for EU, UK, and Swiss residents with access to active supervisory authorities.
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to lodge a complaint with the data protection authority in your jurisdiction.
You can always contact your local data protection authority if you have concerns regarding your rights under local law.
Further, you may take legal actions in relation to any potential breach of your rights regarding the processing of your Personal Information, as well as to lodge complaints before the competent data prot...
"If you have a question or concern about this Statement, you may contact D&B Global Compliance & Ethics or raise a question or concern using our Helpline. If you are based in other countries, you also may contact us. You also have the right to lodge a complaint or concern with your local data protection supervisory authority. Contact details for data protection authorities are here.Excerpt from Dun & Bradstreet's D&B Privacy Policy
REGULATORY LANDSCAPE: The right to lodge complaints with supervisory authorities is a mandatory disclosure under GDPR Article 13 and 14.
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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The explicit acknowledgment of the right to complain to a data protection supervisory authority is a legally required disclosure under GDPR and reflects standard practice in jurisdictions with active regulatory oversight, giving individuals a meaningful enforcement pathway beyond D&B's own processes.
You have a direct escalation path to your local data protection regulator if D&B does not adequately respond to your data rights request, which provides a meaningful enforcement mechanism particularly for EU, UK, and Swiss residents with access to active supervisory authorities.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
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