This analysis describes what Dropbox's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This provision establishes the procedural mechanism for dispute resolution, directing claims away from court litigation and class proceedings toward individual arbitration. It defines the administrative framework and scope of claims that parties may bring against each other.
Users operating under these terms must pursue disputes through individual binding arbitration rather than court litigation, and are prohibited from participating in class action or collective proceedings against Dropbox. The arbitration will be administered by the AAA under its Consumer Arbitration Rules.
How other platforms handle this
You and Teachable agree to resolve any disputes through final and binding arbitration, except as set forth under Exceptions to Agreement to Arbitrate below. You also agree that disputes will only be resolved on an individual basis and not as a class, consolidated, or representative action.
Any dispute arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in San Francisco County, California, in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. ("JAMS") then in effect, by ...
THESE TERMS REQUIRE THE USE OF ARBITRATION (SECTION 12.2) ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMIT THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.
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"If you're a U.S. resident, Dropbox and you agree to resolve any claims relating to these Terms or the Services through final and binding arbitration by a single arbitrator, except as set forth under Exceptions to Agreement to Arbitrate below. This includes disputes arising out of or relating to interpretation or application of this 'Mandatory Arbitration Provisions' section, including its enforceability, revocability, or validity. The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. We each agree to waive our right to a jury trial. You and Dropbox agree that each of us may bring claims against the other only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.— Excerpt from Dropbox's Dropbox Terms of Service
Coinbase's User Agreement includes a mandatory arbitration clause that most users may not have reviewed. Here is what the clause states and how the opt-out process works.
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This provision establishes the procedural mechanism for dispute resolution, directing claims away from court litigation and class proceedings toward individual arbitration. It defines the administrative framework and scope of claims that parties may bring against each other.
Users operating under these terms must pursue disputes through individual binding arbitration rather than court litigation, and are prohibited from participating in class action or collective proceedings against Dropbox. The arbitration will be administered by the AAA under its Consumer Arbitration Rules.
ConductAtlas has identified this type of provision across 133 platforms. See the full comparison.
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