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The provision operationalizes identity verification as a condition precedent to fund disbursement, establishing DraftKings' authority to implement multi-factor authentication controls and documentary evidence requirements to validate account ownership before processing withdrawals.
Users must complete the KBA verification process before withdrawing funds, which requires disclosure of personal biographical information and the last four digits of their Social Security Number or Tax ID. In cases of identity disputes, users must submit government-issued identification or supporting documentation to establish account ownership as a condition of fund release.
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"Users are subject to an automated Knowledge Base Authentication ("KBA") verification process provided whenever a user attempts to withdraw funds. This process asks a series of at least four multiple choice questions about the person's life, such as known relatives, previous addresses, and to enter their last 4 digits of their Tax ID or Social Security Number. In the event of a dispute as to the identity of a customer, DraftKings, Inc. can and does require its users to produce a copy of their driver's license, credit cards, utility bills or passport for identity verification. If a customer cannot validate their identity and account, DraftKings, Inc. will not release the funds from the account.— Excerpt from DraftKings's DraftKings Terms of Use
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The provision operationalizes identity verification as a condition precedent to fund disbursement, establishing DraftKings' authority to implement multi-factor authentication controls and documentary evidence requirements to validate account ownership before processing withdrawals.
Users must complete the KBA verification process before withdrawing funds, which requires disclosure of personal biographical information and the last four digits of their Social Security Number or Tax ID. In cases of identity disputes, users must submit government-issued identification or supporting documentation to establish account ownership as a condition of fund release.
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