This analysis describes what DoorDash's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
DoorDash expressly shifts all liability for Merchant-originated communications away from itself and onto the Merchant, meaning users cannot hold DoorDash responsible for such communications.
If a Merchant sends you communications, DoorDash bears no liability or responsibility for them—only the Merchant does.
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"The Merchant is solely liable and responsible for all communications initiated or sent by the Merchant to you.— Excerpt from DoorDash's DoorDash Privacy Policy
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DoorDash expressly shifts all liability for Merchant-originated communications away from itself and onto the Merchant, meaning users cannot hold DoorDash responsible for such communications.
If a Merchant sends you communications, DoorDash bears no liability or responsibility for them—only the Merchant does.
ConductAtlas has identified this type of provision across 289 platforms. See the full comparison.
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