When you use Disney+ through a third-party platform (like a smart TV app or gaming console), both Disney and that platform collect data about you independently, and your privacy settings on one do not automatically apply to the other.
This analysis describes what Disney+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
If you opt out of data collection on your smart TV or streaming device, those choices do not carry over to Disney's own data collection, meaning you may need to manage privacy settings separately in multiple places.
Disney+ now explicitly discloses that it collects and processes personal information not only when you use its digital services, but also when you visit Disney physical properties like theme parks, stores, resorts, and cruise ships, or call Disney guest centers. The updated policy clarifies that if you use Disney+ through a third-party platform (such as a mobile app store or smart TV ecosystem), that platform may separately collect your information independently of Disney+, and any privacy settings you configure on that third-party platform will not restrict how Disney+ itself uses the data it collects directly. You can review Disney+'s expanded privacy policy to understand what specific information is collected in physical properties and offline channels, and consider which data collection touchpoints apply to your use of Disney services.
View change record →This provision means that using Disney+ on a third-party device or platform results in parallel data collection by both Disney and the platform operator, and privacy opt-outs made on one side do not protect you on the other.
How other platforms handle this
We will also provide an individual opt-out choice, or opt-in for sensitive data, before we share your data with third parties other than our agents, or before we use it for a purpose other than which it was originally collected.
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
"Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications), the information you provide may be separately collected by the third-party site or platform. The information we collect is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform's privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications.Excerpt from Disney+'s Privacy Policy
REGULATORY LANDSCAPE: The disclaimer regarding third-party data collection engages the FTC Act's prohibition on deceptive practices, as consumers may not understand that their data is collected by multiple parties simultaneously.
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Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
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If you opt out of data collection on your smart TV or streaming device, those choices do not carry over to Disney's own data collection, meaning you may need to manage privacy settings separately in multiple places.
This provision means that using Disney+ on a third-party device or platform results in parallel data collection by both Disney and the platform operator, and privacy opt-outs made on one side do not protect you on the other.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Disney+.