Provision record
Disney+ · Disney+ Privacy Policy · View original document ↗

Targeted Advertising Using Viewing History and Device Data

Medium severity Medium confidence Explicit document language Common · 290 of 352 platforms
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Document Record

What it is

Disney collects your viewing history, device identifiers, and transaction data and may use this information, along with third-party advertising partners, to deliver targeted ads to you across platforms.

This analysis describes what Disney+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

Your Disney+ streaming activity and device information may be used to build an advertising profile that follows you across the internet, not just within Disney's own properties.

Interpretive note: The specific third-party advertising partners and the precise data fields shared are not enumerated in the global policy; applicability of VPPA consent requirements depends on the specific disclosure mechanism used.

Recent Activity

This document changed recently

Medium Apr 22, 2026

Disney+ now explicitly discloses that it collects and processes personal information not only when you use its digital services, but also when you visit Disney physical properties like theme parks, stores, resorts, and cruise ships, or call Disney guest centers. The updated policy clarifies that if you use Disney+ through a third-party platform (such as a mobile app store or smart TV ecosystem), that platform may separately collect your information independently of Disney+, and any privacy settings you configure on that third-party platform will not restrict how Disney+ itself uses the data it collects directly. You can review Disney+'s expanded privacy policy to understand what specific information is collected in physical properties and offline channels, and consider which data collection touchpoints apply to your use of Disney services.

View change record →

Clause Stability Stable

0
Changes
5
Months Monitored
May 9, 2026
First Seen
May 22, 2026
Last Seen
This clause type exists across 5149 other provisions on other platforms.

Consumer impact (what this means for users)

This provision means your content viewing habits on Disney+ can be used to target you with ads, including through third-party advertising networks, which may affect the ads you see on other websites and apps.

What you can do

⚠️ These actions may provide transparency or partial mitigation but may not fully address the underlying issue. Effectiveness varies by jurisdiction and individual circumstances.
  • Opt Out of Arbitration
    Go to privacychoices.thewaltdisneycompany.com and select the option to opt out of targeted advertising or the sale/sharing of your personal information. This applies to behavioral advertising based on your viewing and browsing data.

How other platforms handle this

Square Medium

to request that your data be transferred to a third party (data portability)

Google Cloud Medium

Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.

Roblox Medium

To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.

See all platforms with this clause type →
▸ View Original Clause Language DOCUMENT RECORD
"
We collect two basic types of information – personal information (as defined in this policy) and anonymous information (as defined in this policy) – and we may use personal and anonymous information to create a third type of information, aggregate information (also defined in this policy). In particular, we collect: Registration information you provide when you create an account... Transaction information you provide when you request information, contact Guest Services, or purchase, return, request, or exchange a product or service

Excerpt from Disney+'s Privacy Policy

ConductAtlas Analysis

Institutional analysis (regulatory & governance intelligence)

REGULATORY LANDSCAPE: The use of viewing history for advertising purposes implicates the Video Privacy Protection Act (VPPA), which restricts the disclosure of video viewing records without informed written consent.

Insight

Unlock the full institutional analysis

Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.

Applicable agencies

  • Federal Trade Commission (ftc)
    Oversees unfair or deceptive business practices and can investigate companies that mislead consumers about data collection, sharing, or use.
    Who can file: Anyone affected by the company's practices (US or international)
    What you need: Your account details, a timeline of relevant events, and a description of the specific issue
    What to expect: Complaints inform FTC enforcement priorities and investigations but do not result in individual resolution or compensation
    File a complaint →
  • State Attorney General
    State AGs in California, New York, Texas, and other states can investigate violations of state consumer protection and privacy laws, including CCPA (California), SHIELD Act (New York), and equivalents.
    Who can file: Residents of states with comprehensive privacy laws — primarily California, Virginia, Colorado, Connecticut, and Utah
    What you need: Evidence of the violation, explanation of how your state rights were affected, and your account or contact information with the company
    What to expect: Outcomes vary by state. May result in investigation, enforcement action, or requirement for the company to change practices. No direct individual compensation in most cases.

    Search "[your state] attorney general consumer complaint" to find your state's direct complaint form

Applicable regulations

CCPA/CPRA
California, USA
COPPA
United States Federal
Connecticut Data Privacy Act Amendments
US-CT
CAN-SPAM
United States Federal
FTC Act Section 5
United States Federal
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN
Kentucky Consumer Data Protection Act
US-KY
UK GDPR
United Kingdom
Universal Opt-Out Mechanism Expansion 2026
US
VPPA
United States Federal

Provision details

Document information
Document
Disney+ Privacy Policy
Entity
Disney+
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 9, 2026
Record ID
CA-P-007700
Document ID
CA-D-00082
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
4f1f2a11a74a794c334528c41797e6e7f43e12c1fd0ba95f008d7b0189989ec1
Analysis generated
May 9, 2026 21:50 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Disney+
Document: Disney+ Privacy Policy
Record ID: CA-P-007700
Captured: 2026-05-09 21:50:32 UTC
SHA-256: 4f1f2a11a74a794c…
URL: https://conductatlas.com/platform/disney/disney-privacy-policy/provision/CA-P-007700/targeted-advertising-using-viewing-history-and-device-data/
Accessed: Aug. 25, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Medium
Categories

Other risks in this policy

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Frequently Asked Questions

What does Disney+'s Targeted Advertising Using Viewing History and Device Data clause do?

Your Disney+ streaming activity and device information may be used to build an advertising profile that follows you across the internet, not just within Disney's own properties.

How does this clause affect you?

This provision means your content viewing habits on Disney+ can be used to target you with ads, including through third-party advertising networks, which may affect the ads you see on other websites and apps.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.

Is ConductAtlas affiliated with Disney+?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Disney+.