Disney collects personal information about you not just from your streaming activity but also from visits to its theme parks, resort hotels, cruise ships, retail stores, and call center interactions.
This analysis describes what Disney+'s agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Your data from a theme park visit or retail purchase can be linked to your Disney+ streaming profile, creating a more comprehensive picture of your behavior than users may expect from a streaming service policy.
Disney+ now explicitly discloses that it collects and processes personal information not only when you use its digital services, but also when you visit Disney physical properties like theme parks, stores, resorts, and cruise ships, or call Disney guest centers. The updated policy clarifies that if you use Disney+ through a third-party platform (such as a mobile app store or smart TV ecosystem), that platform may separately collect your information independently of Disney+, and any privacy settings you configure on that third-party platform will not restrict how Disney+ itself uses the data it collects directly. You can review Disney+'s expanded privacy policy to understand what specific information is collected in physical properties and offline channels, and consider which data collection touchpoints apply to your use of Disney services.
View change record →This provision means that signing up for Disney+ means your personal data may be combined with offline data from physical Disney properties, affecting how Disney profiles and targets you across all its businesses.
How other platforms handle this
to request that your data be transferred to a third party (data portability)
Your organization may allow you to access and export your data in order to back it up or transfer it to a service outside of Google.
To stop us collecting your location information, you can update your device settings, stop using the Service, or uninstall our mobile apps.
"This privacy policy describes the processing of information provided or collected on the sites and applications where this privacy policy is posted, whether on our digital properties or on applications we make available on third-party sites or platforms. It also describes the processing of guest information provided to us or collected by us offline in our physical properties, such as in our stores, theme parks, resorts, and cruise ships, or through our guest call centers.Excerpt from Disney+'s Privacy Policy
REGULATORY LANDSCAPE: The collection of personal information in physical properties (biometric data at theme parks, for example) may engage the Illinois Biometric Information Privacy Act (BIPA), Texas CUBI, and analogous state biometric laws, depending on …
Enforcement risk, jurisdiction flags, contract triggers, and due diligence action items.
Search "[your state] attorney general consumer complaint" to find your state's direct complaint form
Ad personalization controls removed. Contact scanning added. Advertiser data partnerships quietly dropped. A timeline of every change.
Get the research letter
Companies change their terms quietly. We read every version and catch what actually changed. One email a week on the changes that matter and what they mean.
Your data from a theme park visit or retail purchase can be linked to your Disney+ streaming profile, creating a more comprehensive picture of your behavior than users may expect from a streaming service policy.
This provision means that signing up for Disney+ means your personal data may be combined with offline data from physical Disney properties, affecting how Disney profiles and targets you across all its businesses.
ConductAtlas has identified this type of provision across 290 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Disney+.