This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
This distinction allocates data processing responsibility between Datadog and its customers under data protection frameworks. It clarifies that Datadog's data handling practices are governed by customer instructions rather than by direct relationship between Datadog and end users, establishing the contractual basis for processor obligations.
Users of Datadog's customers' services are directed to address data processing inquiries with the customer organization rather than with Datadog directly. The terms establish that the customer, not Datadog, determines how personal data is processed and used within the platform.
How other platforms handle this
This Privacy Policy does not apply where Anthropic acts as a data processor and processes personal data on behalf of commercial customers using Anthropic's Commercial Services – for example, your employer has provisioned you a Claude for Work account, or you're using an app that is powered on the ba...
When our business customers use certain Services, we generally process and store limited personal information on their behalf as a data processor. For certain products such as Docusign's Contract Lifecycle Management (CLM) and Identity products, we may act as a processor and as a controller in certa...
Mixpanel acts as a data processor on behalf of its customers (the controllers) when processing end user data through the Mixpanel analytics platform, and as a data controller with respect to data it collects about its own website visitors and account holders.
Monitoring
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"When we process data on behalf of our customers as part of providing our Services, we act as a data processor and our customers act as data controllers. In these circumstances, our customers determine the purposes and means of the processing of personal data. If you are a user of one of our customer's services, please contact that customer regarding how they process your personal data.— Excerpt from Datadog's Datadog Privacy Policy
We read the privacy policies and terms of service of 38 AI platforms. Here is what they say about training, retention, arbitration, and liability.
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This distinction allocates data processing responsibility between Datadog and its customers under data protection frameworks. It clarifies that Datadog's data handling practices are governed by customer instructions rather than by direct relationship between Datadog and end users, establishing the contractual basis for processor obligations.
Users of Datadog's customers' services are directed to address data processing inquiries with the customer organization rather than with Datadog directly. The terms establish that the customer, not Datadog, determines how personal data is processed and used within the platform.
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