Datadog · Datadog Privacy Policy · View original document ↗

Data Retention

Low severity Medium confidence Explicitdocumentlanguage Common · 114 of 325 platforms
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Document Record

What it is

Datadog retains personal data for as long as necessary to fulfill its stated purposes, meet legal requirements, or defend legal claims, with no specific fixed retention period disclosed.

This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology

ConductAtlas Analysis

Why it matters (compliance & governance perspective)

The policy does not specify fixed retention periods for individual data categories, instead relying on purpose-based retention criteria; this approach is consistent with GDPR storage limitation principles but may limit users' ability to predict when their data will be deleted.

Interpretive note: The absence of specific retention timelines per data category creates uncertainty about whether this policy satisfies GDPR transparency requirements; applicability depends on jurisdiction-specific guidance.

Consumer impact (what this means for users)

Personal data Datadog holds about users does not expire on a fixed schedule; it is retained as long as Datadog determines it is necessary for service delivery, legal compliance, or dispute resolution, without specific timelines disclosed in this policy.

How other platforms handle this

Smartsheet Medium

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements, to resolve disputes, and to enforce our agreements. The criteria used to determine our retention periods include: the length of ...

Shopify Medium

We may retain de-identified or aggregated information that can no longer be used to identify you for any period of time, including indefinitely.

Webull Medium

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or as otherwise permitted or required by applicable law.

See all platforms with this clause type →

Monitoring

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▸ View Original Clause Language DOCUMENT RECORD
"
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

— Excerpt from Datadog's Datadog Privacy Policy

ConductAtlas Analysis

Institutional analysis (Compliance & governance intelligence)

REGULATORY LANDSCAPE: Data retention practices engage GDPR Article 5(1)(e) storage limitation principle, which requires that personal data not be kept longer than necessary for its stated purpose. CCPA does not impose specific retention limits but requires accurate disclosure of retention practices. The absence of specific retention periods may face scrutiny from EU data protection authorities, particularly for post-termination retention. GOVERNANCE EXPOSURE: Medium. The policy's purpose-based retention approach, without specified timelines per data category, may not satisfy the GDPR transparency principle (Article 5(1)(a)) to the extent that users cannot determine how long their data will be held. Data protection authorities in some EU member states have issued guidance requiring more specific retention period disclosures in privacy policies. JURISDICTION FLAGS: EU and UK organizations should assess whether the absence of specific retention periods per category is compliant with local guidance from their national data protection authority. For enterprise customers, the DPA should specify retention and deletion timelines for service data, particularly for purposes of responding to data subject erasure requests. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers should confirm that the DPA includes specific retention and deletion timelines for monitoring data and that Datadog provides a deletion confirmation mechanism upon contract termination. The policy's reference to retention for legal claims defense creates an open-ended retention basis that should be scoped in the DPA. COMPLIANCE CONSIDERATIONS: Legal teams should request Datadog's data retention schedule for specific data categories and compare it against the policy's general language. Where personal data is held beyond service termination for legal defense purposes, the basis for retention should be documented and time-limited.

Full compliance analysis

Regulatory citations, enforcement risk, and due diligence action items.

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Applicable agencies

  • FTC
    The FTC has authority over data retention representations and practices under the FTC Act, particularly where retention periods are not clearly disclosed to consumers.
    File a complaint →

Applicable regulations

CCPA/CPRA
California, USA
GDPR
European Union
Indiana Consumer Data Protection Act
US-IN

Provision details

Document information
Document
Datadog Privacy Policy
Entity
Datadog
Document last updated
May 5, 2026
Tracking information
First tracked
May 9, 2026
Last verified
May 12, 2026
Record ID
CA-P-004907
Document ID
CA-D-00546
Evidence Provenance
Source URL
Wayback Machine
Content hash (SHA-256)
eea29f87df222810bb333ab93ed605ef0943fbe961b1c1ead1455f6cdf47ce71
Analysis generated
May 9, 2026 22:15 UTC
Methodology
Evidence
✓ Snapshot stored   ✓ Hash verified
Citation Record
Entity: Datadog
Document: Datadog Privacy Policy
Record ID: CA-P-004907
Captured: 2026-05-09 22:15:28 UTC
SHA-256: eea29f87df222810…
URL: https://conductatlas.com/platform/datadog/datadog-privacy-policy/data-retention/
Accessed: May 13, 2026
Permanent archival reference. Stable identifier suitable for legal filings, compliance documentation, and research citation.
Classification
Severity
Low
Categories

Other risks in this policy

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Frequently Asked Questions

What does Datadog's Data Retention clause do?

The policy does not specify fixed retention periods for individual data categories, instead relying on purpose-based retention criteria; this approach is consistent with GDPR storage limitation principles but may limit users' ability to predict when their data will be deleted.

How does this clause affect you?

Personal data Datadog holds about users does not expire on a fixed schedule; it is retained as long as Datadog determines it is necessary for service delivery, legal compliance, or dispute resolution, without specific timelines disclosed in this policy.

How many platforms have this type of clause?

ConductAtlas has identified this type of provision across 114 platforms. See the full comparison.

Is ConductAtlas affiliated with Datadog?

No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Datadog.