Datadog states its services are not directed at children under 16 and that it will delete any personal data collected from children under 16 if discovered.
This analysis describes what Datadog's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The policy sets a minimum age of 16 rather than the COPPA threshold of 13, which means it applies a stricter age threshold for consent purposes; this is operationally relevant for GDPR compliance, which sets the digital consent age at 16 (with member state variation down to 13).
Datadog's services are not intended for users under 16, and the policy states personal data collected from individuals under 16 will be deleted upon discovery; parents or guardians who believe a minor's data has been collected can contact privacy@datadoghq.com.
How other platforms handle this
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we wil...
Our online services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.
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"Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under age 16, we will take steps to delete that information as quickly as possible.— Excerpt from Datadog's Datadog Privacy Policy
REGULATORY LANDSCAPE: The 16-year age threshold engages GDPR Article 8, which sets the digital consent age at 16 (permitting member states to lower it to 13), and COPPA, which applies to online services directed at children under 13 in the United States. The policy's 16-year threshold exceeds COPPA's minimum and aligns with GDPR's default digital consent age. The FTC enforces COPPA and the HHS/FTC may have overlapping jurisdiction in certain contexts. GOVERNANCE EXPOSURE: Low. The 16-year threshold is consistent with GDPR default requirements and exceeds COPPA's 13-year threshold, reducing regulatory exposure in both the EU and US contexts. The policy's commitment to delete discovered minors' data is consistent with COPPA and GDPR requirements. JURISDICTION FLAGS: EU member states that have exercised the option to lower the GDPR consent age below 16 (such as the UK at 13, Germany at 16, Ireland at 16) should be aware that the policy's 16-year threshold may be higher than required in some jurisdictions. California's Age-Appropriate Design Code may impose additional obligations for platforms where minors could foreseeably access services. CONTRACT AND VENDOR IMPLICATIONS: Enterprise customers deploying Datadog-integrated products to consumer-facing applications used by minors should assess whether monitoring data collected through those products could contain personal data of users under 16 and whether their own COPPA or GDPR Article 8 compliance obligations are met. COMPLIANCE CONSIDERATIONS: Legal teams should confirm that Datadog's age verification or screening mechanisms are adequate for the services offered and that the deletion procedure for minors' data is operationally implemented and documented.
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The policy sets a minimum age of 16 rather than the COPPA threshold of 13, which means it applies a stricter age threshold for consent purposes; this is operationally relevant for GDPR compliance, which sets the digital consent age at 16 (with member state variation down to 13).
Datadog's services are not intended for users under 16, and the policy states personal data collected from individuals under 16 will be deleted upon discovery; parents or guardians who believe a minor's data has been collected can contact privacy@datadoghq.com.
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