“Fees are non-refundable, even for posts we remove, delay, omit, re-categorize, re-rank, or otherwise moderate.”
This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Users bear the full financial cost of fees even when Craigslist's own moderation actions prevent the post from appearing or performing as intended.
Fees you pay to Craigslist will not be refunded under any circumstances, including if Craigslist moderates your post by removing, delaying, omitting, re-categorizing, or re-ranking it.
How other platforms handle this
If Customer terminates this Agreement because of Linear's uncured breach, Linear will refund any unused, prepaid Fees for the remainder of the then-current Subscription Period.
Customer will reimburse PlanetScale for chargeback fees incurred in connection with Customer's use of the Product.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
"Fees are non-refundable, even for posts we remove, delay, omit, re-categorize, re-rank, or otherwise moderate.Excerpt from Craigslist's Terms of Use
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Users bear the full financial cost of fees even when Craigslist's own moderation actions prevent the post from appearing or performing as intended.
Fees you pay to Craigslist will not be refunded under any circumstances, including if Craigslist moderates your post by removing, delaying, omitting, re-categorizing, or re-ranking it.
ConductAtlas has identified this type of provision across 172 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by Craigslist.