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This analysis describes what Craigslist's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The cap applies to all loss categories including direct and punitive losses, severely restricting the maximum recovery a user can obtain from CL Entities regardless of harm suffered.
Interpretive note: The excerpt states CL Entities are 'NOT liable' for the listed loss types and then adds a cap; the canonical claim focuses on the cap as the primary operative proposition. The threshold structure of '$100 or the amount you paid' is stated in the alternative; it is unclear whether the greater of the two applies, though that is the natural reading.
Regardless of the nature or scale of losses suffered, a user's maximum recoverable amount from CL Entities is capped at $100 or the user's payments to Craigslist in the preceding year.
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A party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the actions (or inactions) of the other party...
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"CL Entities are NOT liable for any direct, indirect, consequential, incidental, special, punitive, or other losses... and in no event shall such liability exceed $100 or the amount you paid us in the year preceding such loss.Excerpt from Craigslist's Terms of Use
Provision-level monitoring, governance timelines, and regulatory mapping built from archived source documents and historical version tracking.
The cap applies to all loss categories including direct and punitive losses, severely restricting the maximum recovery a user can obtain from CL Entities regardless of harm suffered.
Regardless of the nature or scale of losses suffered, a user's maximum recoverable amount from CL Entities is capped at $100 or the user's payments to Craigslist in the preceding year.
ConductAtlas has identified this type of provision across 291 platforms. See the full comparison.
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