This analysis describes what ConvertKit's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
Metric-based enforcement means an account can be reviewed, suspended, or terminated based on measurable email performance data, independent of any intentional policy violation.
Interpretive note: The clause does not define what threshold constitutes 'elevated' rates, which leaves the trigger condition undefined.
Customers are at risk of account review, suspension, or termination if their email list produces elevated bounce, complaint, or unsubscribe rates, even without a deliberate breach.
How other platforms handle this
Our moderators will thoughtfully consider any explanations and supplemental information provided by the Member when deciding whether to take action or reinstate access.
If we become aware that a child has provided us with personal data without parental consent, we remove such data and terminate the child's account (except where we are required to retain all or a portion of such data for compliance purposes).
Datadog also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct.
"Elevated bounce, complaint or unsubscribe rates may result in manual review, suspension, or termination of the account.Excerpt from ConvertKit's Acceptable Use Policy
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Metric-based enforcement means an account can be reviewed, suspended, or terminated based on measurable email performance data, independent of any intentional policy violation.
Customers are at risk of account review, suspension, or termination if their email list produces elevated bounce, complaint, or unsubscribe rates, even without a deliberate breach.
ConductAtlas has identified this type of provision across 276 platforms. See the full comparison.
No. ConductAtlas is an independent monitoring service. We are not affiliated with, endorsed by, or sponsored by ConvertKit.