This analysis describes what Comcast's agreement states, permits, or reserves. It does not constitute a legal determination about enforceability. Regulatory applicability and practical outcomes may vary by jurisdiction, enforcement context, and individual circumstances. Read our methodology
The clause operationally limits Comcast's financial exposure by narrowing the categories of recoverable harm and establishing a monetary ceiling tied to recent service payments, which affects the scope of remedies available under dispute resolution.
Users are restricted to recovery of direct damages only, with the maximum recoverable amount limited to fees paid within the 60 days before the claim date, meaning recovery is capped regardless of the actual harm alleged.
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"IN NO EVENT SHALL COMCAST OR ITS AFFILIATES, SUPPLIERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND... COMCAST'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER THIS AGREEMENT SHALL NOT EXCEED THE AMOUNTS PAID BY YOU FOR THE SERVICE IN THE 60-DAY PERIOD PRECEDING THE DATE OF THE CLAIM.— Excerpt from Comcast's Comcast Terms of Service
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The clause operationally limits Comcast's financial exposure by narrowing the categories of recoverable harm and establishing a monetary ceiling tied to recent service payments, which affects the scope of remedies available under dispute resolution.
Users are restricted to recovery of direct damages only, with the maximum recoverable amount limited to fees paid within the 60 days before the claim date, meaning recovery is capped regardless of the actual harm alleged.
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