Xfinity provides a process for customers to review the personal information held about them and to request corrections if any information is inaccurate.
You have the right to request a copy of the personal information Xfinity holds about you and to ask that inaccurate data be corrected, which you can do through the Xfinity Privacy Center at xfinity.com/privacy/requests.
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Compare across platforms →The right to access and correct your data is a fundamental consumer protection — if Xfinity holds inaccurate data about you, it can affect your service, billing, and the accuracy of advertising profiles built about you.
(1) REGULATORY FRAMEWORK: Data access and correction rights are established by CCPA/CPRA (Cal. Civ. Code § 1798.100, § 1798.106); Virginia CDPA (Va. Code § 59.1-577); Colorado CPA; Connecticut CTDPA; and other state privacy laws requiring access and correction rights. EU GDPR Arts. 15 and 16 establish rights of access and rectification respectively. Cable Act (47 U.S.C. § 551(d)) provides cable subscribers the right to access personally identifiable information held by the cable operator. (2)
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